Head of Operation & Strategy

Cermati Fintech Group; Daerah Khusus Ibukota Jakarta; On-site; USD 30.000 - 70.000; Full time

Job summary

A leading fintech company in Jakarta is searching for a Head of Operations to drive their business strategy and ensure efficient processes across departments. This leadership role will involve mentoring teams, optimizing operational performance, and guaranteeing compliance with regulations. Ideal candidates will possess extensive experience in operations management, data analytics, and financial planning.

Qualifications

• Proven experience as Head of Operations or similar role.
• Strong knowledge of IT systems and data analytics.
• Outstanding communication and organizational skills.

Responsibilities

• Formulate business strategy with executive team.
• Implement efficient processes and ensure customer retention.
• Oversee expenses and budgeting to optimize operational costs.

Skills

Leadership

Data Analytics

Problem-solving

Financial Planning

Communication

Negotiation

Education

BSc/BA in Business or Computer Science

Job description

• Formulate business strategy with others in the executive team
• Design policies that align with overall strategy
• Implement efficient processes and standards
• Coordinate operation team and find ways to ensure customer retention
• Ensure compliance with local and international laws (e.g. data protection)
• Oversee the implementation of technology & analyticssolutions throughout the organization
• Evaluate risk and lead quality assurance efforts related to our operation
• Oversee expenses and budgeting to help the organization optimize operation costs and benefits
• Mentor and motivate teams to achieve productivity and engagement
  Report on operational performance and suggest improvements

Qualifications

• Proven experience as Head of Operations, Operations Strategy or similar leadership role
• Familiarity with all business functions including HR, finance, operationand IT
• Experience with implementing IT systems
• Strong knowledge of data analytics and reporting
• Good with numbers and financial planning
• Outstanding communication and negotiation skills
• Excellent organizational and leadership ability
• Analytical mind
• Problem-solving aptitude
• BSc/BA in Business, Computer Science or other relevant field

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