Head of New Technology & Digitalization

PT SMART Tbk; Jakarta Pusat; On-site; IDR 1,800,000,000 - 2,800,000,000; Full time

Job summary

PT SMART Tbk is seeking a senior technology and digital transformation leader in Jakarta to own the end-to-end lifecycle of innovative solutions aligned with Upstream operational needs. You will develop strategies, roadmaps, and KPIs while partnering with operations to deliver scalable digital solutions.

The role requires 10+ years in technology innovation and demonstrated leadership across development and rollout teams, with strong stakeholder management and a results-driven mindset.

Qualifications

• Bachelor’s degree in Engineering (Industrial, Electrical, Mechanical, Mechatronics) or Computer Science.
• Master’s degree in Technology, Digital Transformation, or Computer Science is an advantage.
• Minimum 10 years in technology innovation, automation, and digital transformation with managerial experience.
• Strong leadership to lead New Technology & Digitalization teams and cross-functional collaboration.
• Proven end-to-end track record in developing innovations and digitalization initiatives.

Responsibilities

• Develop and execute strategies, frameworks, and KPIs for new technology development and digitalization.
• Own the end-to-end lifecycle of new technology and digital innovation from ideation to full rollout.
• Ensure process synergy from development to large-scale rollout.
• Partner with operations to identify technology needs and digital solutions.
• Lead innovations based on AI, IoT, Robotics, and related technologies.
• Roll out proven innovations in a standardized, scalable, and sustainable manner.
• Develop roadmaps, strategies, and monitoring mechanisms for innovation rollouts.
• Define frameworks, standards, and KPIs for technology development and rollout.

Skills

Leadership

Strategic thinking

Stakeholder management

Communication

Analytical skills

Problem solving

Education

Bachelor's degree in Engineering or CS

Master's degree in Technology/Digital Transformation (advantage)

Tools

AI

IoT

Robotics

Job description

Experienced technology and digital transformation leader with a strong track record in developing and executing strategies, frameworks, and KPIs aligned with operational needs. Owns the end-to-end lifecycle of technology innovation, from ideation and proof of concept to pilot and full-scale rollout. Acts as a strategic partner to operations in identifying and delivering impactful digital solutions. Leads innovation initiatives leveraging Artificial Intelligence, IoT, Robotics, connectivity, and other emerging technologies, ensuring standardized, scalable, and sustainable implementation. Skilled in building roadmaps, governance frameworks, and monitoring mechanisms to drive effective and measurable technology adoption. The incumbent will report to The Head of Operations Transformation in Upstream division.

Job Description:

• Develop and execute strategies, frameworks, and KPIs for new technology development and digitalization aligned with operational Upstream needs.
• Act as the owner of the end-to-end lifecycle of new technology and digital innovation (ideation, development, POC, pilot, through to full rollout).
• Ensure process synergy from the development stage through large-scale rollout.
• Serve as a key partner to operations in identifying technology needs and digital solutions.
• Lead the development of innovations based on Artificial Intelligence, IoT & Robotics, digitalization, connectivity, and other related technologies.
• Ensure proven innovations are rolled out in a standardized, scalable, and sustainable manner.
• Develop roadmaps, strategies, and monitoring mechanisms for more effective innovation rollouts.
• Define frameworks, standards, and KPIs for technology development and rollout.

Job Requirements:

• Bachelor’s degree (minimum) in Engineering (Industrial, Electrical, Mechanical, Mechatronics), Computer Science, or other fields relevant to advanced technology and digitalization.
• Master’s degree in Technology, Digital Transformation, or Computer Science is an advantage.
• Minimum 10 years of experience in technology innovation, automation, and digital transformation, including managerial experience leading development and implementation teams.
• Strong leadership skills to lead the New Technology & Digitalization team, consisting of Development and Rollout teams.
• Strong problem-solving and analytical skills, with knowledge of AI, sensors, robotics, digitalization, and the latest technology trends.
• Excellent communication and collaboration skills across Divisions/Directorates.
• Having capabilities in stakeholder management (from top management to field level), change management and driving adoption, data- and risk-based decision making.
• Proven end-to-end track record in developing new innovations and digitalization initiatives.
• Strong sense of ownership and results-oriented (impact-driven).
• High integrity and ability to serve as a role model in a transformation-driven culture.
• Willing to travel to the site.

"Our company has never levied any fees for the recruitment process nor has it required to order tickets and accommodation through a certain travel agent or certain person"