Head of MT NKA and Ecommerce

Abbott Laboratories; Daerah Khusus Ibukota Jakarta; On-site; IDR 300,000,000 - 400,000,000; Full time

Job summary

A leading company in the FMCG sector is seeking an experienced Account Manager to drive business growth across various channels including National Minimarkets and E-Commerce. The ideal candidate will have a strong background in account management and strategic approaches, with a proven ability to negotiate and influence stakeholders effectively. This role involves managing key accounts, overseeing financial aspects, and executing business plans to achieve sales targets.

Qualifications

• Minimum 7 years' experience in FMCG, focusing on Key Accounts and E-Commerce.
• Experience in Account Management and Strategic Omni-Channel approaches.

Responsibilities

• Drive business in National Minimarket, Hyper-Supermarket, and E-Commerce.
• Manage Key Account Managers and stakeholders to penetrate key accounts.
• Develop and execute annual business plans for key accounts.

Skills

Negotiation

Influencing

Analytical Skills

Customer Management

Education

Bachelor's Degree

Job description

JOB PURPOSE:

• Overall responsibility for driving business in National Minimarket (IDM, IDG, SAT, Midi), Hyper-Supermarket (LSI, Matahari Group, SBL, Yogya, and more), and E-Commerce (Enabler and Direct E-commerce Platform).
• Lead role in managing Key Account Managers and other stakeholders to penetrate key accounts and expand relationships aggressively.
• Gather detailed account information, identify decision-makers, understand strategic challenges and priorities, and lead the team in analyzing and prioritizing opportunities.
• Ensure professional sales coordination, account planning, and resolve account ownership issues.
• Responsible for proposals, account or market plans, and forecasting/sales reporting.
• Develop and execute annual business plans with all the above accounts.
• Manage supply chain processes, including order collection, execution, and forecasting.
• Oversee financial aspects such as collection, credit management, profitability, and cost-to-sales ratio for these National Accounts.
• Maintain relationship management with internal and external stakeholders.
• Implement category management activities, including consumer promotions, planogramming, and advisory roles.
• Organize Top-to-Top meetings with global retailers (meetings between retailer’s top management and ANI top management).

REQUIREMENTS:

• Bachelor's degree with a minimum of 7 years' experience in a reputed FMCG company, focusing on Key Accounts and E-Commerce.
• Experience in Account Management and Strategic Omni-Channel approaches.
• Strong negotiation and influencing skills.
• Understanding of the retail environment.
• Excellent analytical skills.
• Networking ability and strong customer management orientation.
• Ability to handle pressure in a dynamic environment.
• Capacity to manage complex and diverse business situations.