Head of Marketing - General Insurance

Company Description

Cermati is a financial technology (fintech) startup based in Indonesia. Cermati simplifies the process of finding and applying for financial products by bringing everything online, allowing people to shop around for financial products and apply online without having to physically visit a bank.

Our team comprises professionals from Silicon Valley tech companies such as Google, Microsoft, LinkedIn, and Sofi, as well as Indonesian startups like Doku and Touchten. We have graduates from renowned universities including Universitas Indonesia, ITB, Stanford, University of Washington, and Cornell. We aim to build a company with a culture of openness, transparency, drive, and meritocracy, similar to Silicon Valley companies. Join us in our mission to create a world-class fintech company in Indonesia.

Job Description

1. Lead, direct, and coordinate the General Insurance Marketing team.
2. Grow the business and ensure revenue goals are achieved.
3. Support the identification and development of new business opportunities.
4. Explore growth opportunities within the current client base.
5. Collaborate with the Placement / Technical team to deliver insurance proposals that meet client expectations.
6. Develop and maintain relationships with key leaders in insurance companies within the General Insurance line to support business expansion.
7. Recruit, motivate, coach, evaluate, and retain a high-quality Marketing team.
8. Maintain ongoing communication regarding business strategy and team performance.
9. Continuously improve existing systems and processes.
10. Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
11. Implement control mechanisms to achieve high levels of customer satisfaction.
12. Ensure quality and service excellence to clients, aiming for 5/5 client satisfaction.

Qualifications

1. Over 10 years of experience as a Marketing manager in insurance brokerage firms.
2. Ability to lead a team and be responsible for the team’s overall achievement.
3. Extensive network of potential clients.
4. Good relationships with insurance companies.
5. Solid understanding of general insurance products across all lines of risks and businesses.
6. Excellent communication, negotiation, and persuasion skills.