Head of Live Commerce & Affiliates

Intrepid Asia; Daerah Khusus Ibukota Jakarta; On-site; USD 15.000 - 25.000; Full time

Job summary

Intrepid Asia recherche un Head of Live Commerce & Affiliates pour superviser les opérations de commerce en direct. Dans ce rôle clé, vous établirez des stratégies efficaces et gérerez une équipe dédiée pour assurer le succès client dans un environnement e-commerce dynamique. Vous travaillerez avec des marques leaders dans la région, en exploitant des outils modernes et des analyses approfondies pour réaliser des objectifs ambitieux.

Benefits

Salaire compétitif basé sur la performance

Opportunités de développement personnel et professionnel

Accès à une formation sur des sujets e-commerce et soft skills

Qualifications

• Expérience d'au moins 5 ans dans le commerce en direct, e-commerce ou marketing digital.
• Expérience dans la conception et l'exécution de stratégies pour des marques globales.
• Expérience en gestion d'équipes interdisciplinaires.

Responsibilities

• Développer et exécuter des stratégies de commerce en direct basées sur des données.
• Gérer l'équipe de commerce en direct, y compris les modérateurs et créateurs de contenu.
• Surveiller et analyser les KPIs pour améliorer les performances.

Skills

Leadership

Analytical Skills

Communication

Data-driven Mindset

Knowledge of Live Commerce Platforms

Education

Bachelor’s degree in Marketing, Business Administration, Communications

Tools

Performance Tracking Tools

Analytics Platforms

Job description

About Us

Intrepid Asia is a leading Ecommerce and Digital Solutions Provider in South East Asia. We offer end-to-end omni-channel ecommerce management, a wide range of Digital Marketing Services, and advanced Market Intelligence, all powered by state-of-the-art in-house Technology to our client base of leading international brands across all key marketplaces and social platforms in all 6 SEA countries. Brands appreciate our regional presence, our data-driven and growth-focused services, and our advanced marketing and tech capabilities.

We are growing rapidly and as the exclusive partner of Flywheel in SEA, we offer many exciting opportunities to work with leading brands across multiple categories and key industry players. Join us to work on the cutting edge of digital commerce in SEA and learn what it takes to drive a successful ecommerce business end to end.

The Role:

As a Head of Live Commerce & Affiliates, you will drive client success and optimize live commerce operations across the region. This role is crucial in establishing consistent workflows, disseminating best practices, and enhancing collaboration between live commerce, commercial, and marketing teams.

Your responsibilities will include:

1. Strategic Development and Execution
   • Design effective live commerce strategies tailored to client goals, leveraging data-driven insights to maximize impact.
   • Align live commerce initiatives with broader commercial and marketing objectives to ensure consistent growth across platforms.
   • Monitor market trends and competitor activities to refine and enhance client strategies.
2. Team Leadership and Management
   • Oversee and manage the live commerce team, including livestream hosts, moderators, affiliate marketers, and content creators.
   • Set clear KPIs, monitor progress, and provide feedback to ensure high performance.
   • Foster a culture of collaboration, innovation, and excellence within the team.
3. Livestream Operations
   • Supervise livestream campaigns in coordination with the livestream manager, ensuring smooth execution aligned with client objectives.
   • Provide real-time troubleshooting and support during livestreams to maximize engagement and sales.
   • Coordinate with production, content, and technical teams to deliver high-quality livestream experiences.
4. Affiliate and Video Content Management
   • Oversee affiliate marketing initiatives to expand client reach and drive sales.
   • Ensure the production of engaging, high-quality video content that aligns with client branding and campaign goals.
   • Collaborate with internal teams to integrate video content and affiliate strategies into broader eCommerce plans.
5. Performance Monitoring and Reporting
   • Track and analyze KPIs such as Enter Room Rate, GMV, engagement, and conversion rates.
   • Develop and share performance reports with clients and stakeholders, highlighting successes and areas for improvement.
   • Benchmark client performance across categories and platforms to identify growth opportunities.
6. Client and Stakeholder Engagement
   • Act as the primary contact for clients regarding live commerce initiatives, ensuring excellent service and results.
   • Build and maintain relationships with platform representatives (e.g., TikTok, Shopee, Lazada) to stay updated on new features and opportunities.

Who We Look For – The Ideal Profile

• Education: Bachelor’s degree in Marketing, Business Administration, Communications, or a related field.
• Experience:
  • At least 5 years in live commerce, eCommerce, or digital marketing, with a proven success record.
  • Experience designing and executing strategies for global and regional brands.
  • Leadership experience managing cross-functional teams.
  • Strong analytical and data-driven mindset.
  • Excellent leadership and communication skills.
  • Deep knowledge of live commerce platforms (TikTok, Shopee Live, Lazada Live).
  • Proficiency with performance tracking tools and analytics platforms.
  • Passion for eCommerce and industry trends.

What We Offer:

• Competitive performance-based salary.
• Key external-facing role in a fast-growing international e-commerce company with strong momentum and differentiators such as team, technology, and regional presence. An exciting growth journey awaits.
• Opportunity to work with leading brands across categories, shaping their presence on e-commerce platforms and gaining insights into the SEA digital ecosystem.
• Support for personal and professional development through training in ecommerce topics, soft skills, and leadership.

Note: We are not accepting unsolicited resumes or CVs from headhunting or recruitment agencies. Any profiles shared will not be entertained, and we will not be liable for compensation.