Head of IT Operations & Infrastructure - Insurance

Michael Page; Daerah Khusus Ibukota Jakarta; On-site; USD 70,000 - 110,000; Full time

Job summary

An established industry player is seeking a strategic IT Infrastructure & Operations leader to spearhead cloud platform and data center initiatives. This role involves planning and designing network solutions, ensuring high availability and security of IT services, and leading teams in a dynamic environment. The ideal candidate will bring over a decade of experience, with strong technical knowledge in networking and cloud computing, and a proven record in project management. Join a forward-thinking company that values inclusivity and innovation in technology initiatives.

Benefits

Inclusive working environment

Participation in strategic technology initiatives

Qualifications

• 10+ years in IT Infrastructure & Operations, with 5+ years in leadership.
• Strong technical knowledge in networking, cloud computing, and cybersecurity.

Responsibilities

• Plan, design, and install new network solutions meeting requirements and budgets.
• Ensure high-availability operation of on-premises and cloud-based IT Data Centers.

Skills

Networking

Cloud Computing

Cybersecurity

IT Operations Management

Project Management

Education

Bachelor's Degree in Information Technology

Master's Degree in Computer Science

Tools

VMware

AWS

Azure

ITIL

Job description

Develop strategic IT Infra & Ops decisions

1. Spearhead strategic cloud platform & data center initiatives

About Our Client

Our client is a well-known, multinational life insurance company.

Job Description

1. Plan, design, and install new network solutions in collaboration with consultants and suppliers, ensuring they meet requirements, budgets, and deadlines.
2. Ensure the secure, reliable, and high-availability operation of both on-premises and cloud-based IT Data Centers and services.
3. Maintain control over IT asset inventory and software licenses, ensuring records are accurate and up-to-date, and conduct regular audits.
4. Establish a Disaster Recovery (DR) site or backup solution to ensure continuous system and data replication from the primary Data Center, through offline backup/restore or online replication.
5. Lead the development of network infrastructure, including procurement, future-proofing, and options analysis.

The Successful Applicant

• Bachelor's or Master's degree in Information Technology, Computer Science, or related field.
• Minimum of 10 years of experience in IT Infrastructure and Operations, including at least 5 years in a managerial or leadership role.
• Strong technical knowledge across networking, servers, storage, cloud computing, cybersecurity, and IT operations management.
• Relevant IT certifications such as CCNP, CCIE, CompTIA Network+, ITIL v4 Foundation/Intermediate, VMware Certified Professional (VCP), AWS/Azure Certified Solutions Architect.
• Proven experience leading IT teams in regulated industries, preferably in financial services or insurance.
• Strong project management skills and experience with large-scale IT deployment and transformation initiatives.
• Familiarity with regulatory compliance relevant to insurance (e.g., data privacy, risk management, IT governance).
• Excellent leadership, communication, and stakeholder management skills.
• Strategic thinker with hands-on capabilities and customer service orientation.

What's on Offer

Inclusive working environment

Participation in strategic technology initiatives