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Sebuah perusahaan terkemuka di industri batubara mencari seorang Kepala Pemasaran Komersial yang berpengalaman untuk mengelola hubungan pelanggan dan mengembangkan peluang baru. Dalam peran ini, Anda akan bertanggung jawab untuk negosiasi kontrak, memantau transportasi batubara, dan memastikan kepuasan pelanggan. Kami mencari individu dengan jaringan bisnis yang kuat dan pengetahuan pasar yang mendalam, serta kemampuan komunikasi dan negosiasi yang unggul. Jika Anda siap untuk mengambil tantangan ini dan berkontribusi pada kesuksesan perusahaan, kami ingin mendengar dari Anda.
Maintain good relationship with the existing customers.
Identify, actively pursue, and develop new customers, new opportunities and constantly evaluate existing businesses.
Negotiate commercial price and contract with assigned customers, manage the sales contract administration.
Handle customer questions, complaints, and issues.
Improve customer’s satisfaction and loyalty by managing customer’s expectation in order to achieve best service for all customers.
Survey the Indonesia coal mines market and provide insight of coal business in assigned market.
Cooperate with Operation Team for smooth transshipment operation to fit with the agreed schedule.
Monitor coal transportation, including monitoring the type and condition of coal cargo in terms of quality and quantity, estimated time of departure and arrival, to ensure that the coal transportation process complies with the applicable contracts.
Monitor and manage the correctness of report data regarding the amount of coal transfer.
QUALIFICATIONS:
POH & Placement: Jakarta.
Bachelor degree of any major, min. GPA 3.00.
At least 10-year proven work experience in coal business.
Strong business networking and market knowledge in coal industry.
Experienced in coal transshipment & barging.
Must possess strong negotiation and communication skills.
Flexibility/availability for emergency call out and weekend work to meet the operational needs of the business.
Must be willing to travel to remote areas for work purposes.