Guest Service Officer - Hyatt Regency Bali

Hyatt Regency; Provinsi Bali; On-site; USD 5.000 - 8.000; Full time

Job summary

Join Hyatt Regency Bali, a beachfront hotel in Sanur, and be part of a team dedicated to providing exceptional guest experiences. We value empathy, integrity, and respect in our culture. Your role will involve ensuring guests enjoy their stay and receive top-notch service.

Qualifications

• Minimum 1 year experience in the same position.
• Excellent communication skills, both verbal and written.

Responsibilities

• Deliver professional and customer-focused service to guests.
• Ensure guests' stay is memorable.

Skills

Communication

Professional Attitude

Social Interaction

Tools

Opera

Microsoft Office

Job description

Organization

Hyatt Regency Bali

Summary

Hyatt Regency Bali is a delightful beachfront hotel in Sanur, built on nine hectares of lush tropical gardens. The resort features elegant design with a modern Balinese touch and overlooks the Indian Ocean.

We invite you to join us as Hyatt Regency Bali associates on our journey to provide guests with immersive Sanur village experiences. Our core values—Empathy, Integrity, Respect, Inclusion, Experimental, and Wellbeing—guide our culture.

Your responsibility is to deliver professional and customer-focused service to our guests, ensuring their stay is memorable.

Qualifications

This position is only available to Indonesian applicants.

• Minimum 1 year experience in the same position.
• Excellent communication skills, both verbal and written.
• Good ethic and professional attitude.
• Proficient in Opera, Microsoft Office, and other relevant systems and reports.
• Enjoys interaction and is naturally well-versed in social conversations.