Guest Experience Lead: Housekeeping & Front Office

PT. Bobobox Mitra Indonesia; Kintamani; On-site; IDR 33,480,000 - 66,960,000; Full time

Benefits offered by this job

12 days annual leaves

Health insurance

Career path

Job summary

Bobobox Mitra Indonesia is seeking a Cabin Staff for Kintamani, Bali to perform multirole housekeeping and front office duties. You will greet guests, verify reservations in the PMS, collect IDs, and ensure proper registration while maintaining cabin and public area cleanliness.

The role requires 1 year of relevant hotel/resort experience, willingness to work shifts, and a neat, groomed appearance. Bobobox emphasizes its Bobobox brand values and team culture across Indonesia.

Qualifications

• Relevant work experience in Housekeeping / Front Office at a hotel or resort for at least 1 year.
• Willing to work on the shift schedule.
• Able to work beyond standard hours when urgent matters arise.
• Neat appearance and well groomed.

Responsibilities

• Greet guests and inquire about reservations in a proper manner.
• Check and confirm reservations in the PMS system.
• Request guest IDs and ensure registration forms are filled correctly.
• Maintain cleanliness and tidiness of cabin and public areas.
• Ensure stock of cleaning kits and trolleys is loaded.

Skills

Housekeeping

Front Office

Guest Service

Job description

Bobobox Mitra Indonesia is seeking a Cabin Staff for Kintamani, Bali to perform multirole housekeeping and front office duties. You will greet guests, verify reservations in the PMS, collect IDs, and ensure proper registration while maintaining cabin and public area cleanliness.

The role requires 1 year of relevant hotel/resort experience, willingness to work shifts, and a neat, groomed appearance. Bobobox emphasizes its Bobobox brand values and team culture across Indonesia.