Guest Experience Concierge — Daily Worker

Accor; Jakarta Pusat; On-site; IDR 55,104,000 - 82,656,000; Part time

Job summary

Fairfield by Marriott Jakarta Soekarno Hatta Airport is seeking a Guest Service Agent (Daily Worker) to assist guests and team across departments, delivering items and supporting housekeeping, engineering, and front office to ensure smooth operations.

This part-time on-site role requires a high school diploma and offers exposure to hotel operations in a busy airport area. Great for flexible, customer-focused individuals seeking immediate start.

Qualifications

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: No related work experience.
• Supervisory Experience: No supervisory experience.
• License or Certification: None

Responsibilities

• Assist guests and colleagues across departments to ensure items and services are available when needed.
• Help deliver items to guest rooms and support housekeeping, engineering, banquets, restaurants, front office, or other areas as required.
• Maintain safety, confidentiality, professional appearance, and adherence to policies and procedures.

Education

High school diploma or G.E.D. equivalent

Job description

Guest Service Agent - Daily Worker - Fairfield by Marriott Jakarta Soekarno Hatta Airport

Job Description

Additional Information
Job Number
Job Category Rooms & Guest Services Operations
Location Jl. Husein Sastranegara No.88, RT.004/RW.002, Tangerang Bante 15125, Indonesia
VIEW ON MAP ( Part Time
Located Remotely? N
Position Type Non-Management
POSITION SUMMARY
Our jobs aren't just about moving items from one place to another. Instead, we want to build an experience that is memorable and unique - and each position contributes to making that possible for our guests. At our hotels, Runners work across departments to ensure that guests and associates have what they need at the point in time when they need it. Whether delivering items directly to guests in their room or providing support to housekeeping, engineering, banquets, restaurants, the front office, or other areas that need assistance, our Runners move about their space to get the job done. They are critical to ensure smooth operations throughout the entire hotel.
No matter what position you are in, there are a few things that are critical to success - ensuring a safe work place, following company policies and procedures, maintaining confidentiality, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Runners will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps), ensure they have what they need to do their work (read and visually verify information in a variety of formats, including small print; visually inspect tools, equipment, or machines), and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 55 pounds without assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all of these things well, and other reasonable job duties as requested, is critical for Runners - to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Fairfield by Marriott guarantees a beautifully simple stay wherever you travel, with over 1,000 locations worldwide. Our Marriott family farm heritage inspires a calming, reliable experience characterized by warm hospitality, all at a great value. As a member of our team, you'll deliver on the Fairfield Guarantee - our commitment that every guest leaves the hotel satisfied. At Fairfield, we invite you to explore career opportunities that hold our hotels and the service we provide to the highest standard. In joining Fairfield by Marriott, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.