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GM Online Business

PT Lotte Shopping Indonesia

Jakarta Timur

On-site

IDR 200.000.000 - 300.000.000

Full time

12 days ago

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Job summary

A leading retail company in Indonesia seeks a General Manager of Online Business to develop strategies and processes to enhance online operations. You will lead the team in delivering exceptional customer experiences while leveraging the latest technologies and data analysis to drive online sales growth. This role is ideal for a dynamic leader with solid experience in the e-commerce sector.

Qualifications

5-7 years of experience in e-commerce, preferably in retail.
Strong data analysis skills to make data-driven decisions.
In-depth knowledge of online marketing and campaign management.

Responsibilities

Develop online business strategies and enhance online applications.
Analyze sales data and lead the online business team.
Collaborate with teams for seamless integration of operations.

Skills

Data Analysis

Online Marketing

Leadership

Communication

Education

Bachelor’s degree in Management, Marketing, or a related field

Tools

E-commerce platforms

IT programs and back-end systems

General Manager of Online Business will lead key online business strategies by developing infrastructure, systems, business processes, and Standard Operating Procedures (SOPs) to ensure smooth and efficient company operations.

Responsibilities

Plan online business strategies.

Develop strategies for enhancing online order applications and websites, focusing on features and technology.

Lead the Online Business team to deliver the best customer experiences across PT Lotte Shopping Indonesia's online platforms.

Adopt the latest technologies in line with current trends and customer needs, and implement them into Lotte's online sales system.

Analyze online sales data and evaluate the Profit & Loss (P&L) performance of the Online Business.

Develop promotional strategies to increase online sales and analyze the results of promotion activities.

Monitor online business operational orders to ensure smooth processing and fulfillment.

Coordinate with the commercial team on product promotions and ensure that promotional activities are executed effectively to drive sales and brand awareness.

Collaborate closely with cross-functional teams to ensure seamless integration between online and offline operations.

Coordinate with the marketplace team.

Requirements:

Bachelor’s degree in Management, Marketing, or a related field.

5-7 years of experience in e-commerce, preferably in the retail industry.

Strong data analysis skills and ability to make data-driven decisions.

In-depth knowledge of online marketing, e-commerce platforms, digital marketing, and online campaign management.

Proficiency in IT programs and back-end systems.

Strong leadership and team management abilities.

Excellent communication and interpersonal skills.

Apply now to join our dynamic team and help shape the future of PT Lotte Shopping Indonesia's online business.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a general manager?

How many years' experience do you have in the retail industry?

Retail & Consumer Products More than 10,000 employees

PT Lotte Shopping Indonesia and PT Lotte Mart Indonesia are subsidiary companies of Lotte Group, one of the Top Five biggest groups with diverse businesses in Korea** and one of the leading multinational retail companies in Indonesia. Currently, we have 48 stores across Indonesia and still counting.

VISION

Lifetime Value Creator

Our Resolution for the Next 50 Years

MISSION

We enrich people’s lives by providing superior products and services that our customers love and trust.