Global Mobility Manager (Bangkok-based, Relocation Provided)

Agoda; Provinsi Bali; Hybrid; USD 70.000 - 90.000; Full time

Job summary

A leading online travel platform in Indonesia is seeking a Global Mobility Manager to oversee and enhance mobility services and immigration programs. The ideal candidate has over 7 years of experience, strong leadership skills, and a focus on Southeast Asia. This role involves managing a team, driving strategic initiatives, and building stakeholder relationships in a diverse work environment.

Benefits

Comprehensive benefits

Learning programs

Assisted onboarding programs

Qualifications

• 7+ years of experience in global mobility services focusing on Southeast Asia.
• Demonstrated ability to develop strategic mobility frameworks.
• Experience leading teams and managing people.

Responsibilities

• Manage global mobility services and immigration support.
• Improve process efficiency and quality of outcomes.
• Build relationships with stakeholders and represent the team.

Skills

Leadership skills

Attention to detail

Customer service skills

Fluency in English

Ability to work under tight deadlines

Education

Bachelor's degree

Master's degree

Tools

MS Products

Job description

Apply Now

Bangkok, Thailand

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with a global network of 4.7M hotels and holiday properties worldwide, plus flights, activities, and more. Based in Asia and part of Booking Holdings, our 7,100+ employees representing 95+ nationalities in 27 markets foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership,enhancing the ability for our customers to experience the world.

Our Purpose – Bridging the World Through Travel

We believe travel allows people to enjoy, learn and experience more of the amazing world we live in. It brings individuals and cultures closer together, fostering empathy, understanding and happiness.

We are a skillful, driven and diverse team from across the globe, united by a passion to make an impact. Harnessing our innovative technologies and strong partnerships, we aim to make travel easy and rewarding for everyone.

Get to Know Our Team

The People Team is dedicated to finding the most talented individuals worldwide and providing them with an open, collaborative workplace. By focusing on skill and potential, we’ve created a team of professionals who value equal opportunity and diversity. We facilitate a smooth transition to Agoda with assisted onboarding programs, and we continue to support and nurture our thousands of Agoda employees through outstanding learning programs and other forms of assistance. Our comprehensive benefits help ensure everyone stays strong, healthy, and happy during their time at Agoda. By leading ambitious change and making a positive impact on the lives of our employees, the People Team plays a crucial and rewarding role in the Agoda family.

The Opportunity

The selected Global Mobility Manager will lead our growing Mobility Team, ensuring the effective delivery of Mobility Services and Immigration programs. You’ll manage a team, oversee operations, and drive strategic initiatives to enhance business outcomes. Beyond operational excellence, this role plays a key part in shaping and executing long-term mobility strategies that align with Agoda’s global talent priorities and overall business objectives.

As a Global Mobility Manager, you’ll:

• Manage and oversee global mobility services, including immigration and remote work support, mobility tax services, and vendor management, ensuring on-time delivery and high-quality outcomes.
• Anticipate business needs and focus on improving efficiency, effectiveness, and quality of processes and outcomes.
• Build and maintain strong relationships with stakeholders, acting as a trusted business partner.
• Lead and mentor team members, helping them grow and build profiles with stakeholders.
• Represent the team in People Team forums and collaborate effectively across the People Team.
• Identify improvement opportunities based on business feedback and lead complex training and consulting engagements.
• Allocate resources effectively to meet multiple concurrent demands and ensure operational excellence.
  
  

What You’ll Need to Succeed:

• At least 7+ years of experience in global mobility services with a strong focus on Southeast Asia countries.
• Proven leadership and people management skills (for manager role)
• Demonstrated ability to develop and execute strategic mobility frameworks that align with broader organizational objectives and global talent plans
• Strong attention to detail and accuracy.
• Excellent communication skills, including fluency in English (additional language skills a plus).
• Resilience, with the ability to work under tight deadlines and handle high volumes of work.
• Proficiency in MS Products and an ability to challenge the norm.
• Ownership mindset, taking charge of problems and resolving them.
• Integrity, maintaining a high level of discretion, confidentiality, and ethics.
• Strong customer service skills, consistently delivering customer-oriented services to internal and external parties.
• Bachelor’s degree required; a Master’s degree is a plus.
  
  

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Equal Opportunity Employer

At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.

We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy.

Disclaimer

We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

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