General Manager Sales & Operation

PT Kreasi Ratu Nusantara; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading women's fashion retailer in Jakarta Utara is seeking a General Manager Sales. This role involves developing and implementing effective sales strategies to drive revenue growth and market expansion. You will lead a dynamic sales team, monitor market trends, and enhance digital performance through various sales channels. A successful candidate should possess a strong business acumen and experience in leveraging digital tools to optimize sales outcomes. Join our team to create a fun and customer-centric work environment.

Qualifications

• Proven track record in sales management.
• Experience with digital sales channels and e-commerce platforms.
• Ability to lead and motivate teams towards achieving objectives.

Responsibilities

• Develop and implement sales strategies.
• Identify new business opportunities.
• Monitor market trends and competitor activities.
• Lead and mentor the sales team.

Skills

Sales Management

Business Acumen

Digital Marketing

Data Analytics

CRM Systems

Tools

Salesforce

HubSpot

Job description

The General Manager Sales is responsible for leading and driving the company’s overall sales strategy, revenue growth, and market expansion. This role requires a dynamic leader with strong business acumen, a proven track record in sales management, and the ability to leverage digital tools and platforms to optimize performance.

How many years' experience do you have as a Sales and Operations Manager?

Retail & Consumer Products 1,001-5,000 employees

Ratu Pertiwi Group is one of the leading women’s fashion retailers in Indonesia. Since 2006, the company has expanded to more than 200 shops located at 40 major cities across the country.

Our brands include Naughty Accessories, where we craft fashionable items for teenagers with fresh and girly designs from accessories, bags, makeup products, stationeries, and also Les Femmes, specializing in women’s handbags and shoes with a chic and elegant collection such as clutches, wallets, shoes, and sandals.

We’re committed to bringing affordable yet high-quality products for women of all generations to make them feel confident, comfortable in their own skin, and allow them to explore new styles that fit the best for them. Fashion should be fun, isn't it?

Meet our team of enthusiastic and active individuals and join us in a fun working environment!

Key Responsibilities

Sales Strategy & Growth

• Develop and implement sales strategies to achieve revenue and profitability targets.
• Identify new business opportunities, channels, and partnerships to expand market presence.
• Monitor market trends, competitor activities, and industry developments to stay ahead.
• Lead, mentor, and motivate the sales team to achieve individual and group objectives.
• Establish performance metrics and ensure continuous capability development of the team.
• Foster a high-performance, customer-centric, and digitally-driven sales culture.
• Utilize CRM systems (e.g., Salesforce, HubSpot) for pipeline management, forecasting, and reporting.
• Integrate digital sales channels, e-commerce platforms, and social media strategies to boost sales.
• Leverage data analytics, digital marketing, and AI-driven tools to enhance customer targeting and conversion.
• Build and maintain strong relationships with key customers, partners, and stakeholders.
• Ensure a seamless and positive customer experience across both traditional and digital touchpoints.
• Represent the company in high-level negotiations, presentations, and business forums.

Operational Excellence

• Develop sales policies, pricing strategies, and incentive schemes aligned with business goals.
• Prepare and manage annual sales budgets, forecasts, and reports.
• Ensure compliance with company policies and ethical business practices.