General Manager Operations

PT. Central Cipta Murdaya; Lampung; On-site; IDR 900,000,000 - 1,400,000,000; Full time

Job summary

PT Central Cipta Murdaya (CCM) seeks a General Manager Operations to lead multi-site operations, drive profitability, and transform business performance. The role demands strategic leadership, cross-functional team guidance, and proven experience across hospitality and related sectors.

The candidate will oversee budgeting, forecasting, and governance, and will play a key role in expansion and pre-opening efforts, collaborating with Sales & Marketing to fuel growth.

Qualifications

• Bachelor's Degree from a reputable university.
• Master's Degree is an advantage.
• Minimum 10 years of experience in tourism area development and hospitality industry.
• Proven experience managing large-scale or multi-unit operations.
• Strong commercial and business acumen with a track record of improving revenue and profitability.
• Experience leading business transformation, organizational development, and operational restructuring.
• Strong leadership, strategic thinking, analytical, and problem-solving skills.
• Experience in project management, expansion, or new business development is highly preferred.
• Strong financial understanding, including budgeting, forecasting, and P&L management.

Responsibilities

• Develop and execute operational strategies aligned with the company's long-term objectives.
• Lead end-to-end business operations across multiple business units or locations.
• Drive operational excellence through process improvement, productivity, and cost optimization.
• Ensure achievement of revenue, profitability, and operational KPIs.
• Lead large cross-functional teams and foster a high-performance culture.
• Oversee budgeting, business planning, forecasting, and performance reviews.
• Lead new business development, expansion projects, and pre-opening activities.
• Collaborate with Sales & Marketing to maximize growth and customer satisfaction.
• Ensure implementation of SOPs, governance, compliance, safety, and quality standards.
• Build strong relationships with shareholders, owners, partners, and stakeholders.

Job description

We are looking for an exceptional General Manager Operations to lead and transform our business operations. This executive role requires a strategic leader with extensive experience managing multi-site operations, driving profitability, leading large teams, and executing business transformation initiatives.

Key Responsibilities

Develop and execute operational strategies aligned with the company's long-term business objectives.

Lead end-to-end business operations across multiple business units or locations.

Drive operational excellence through continuous process improvement, productivity enhancement, and cost optimization.

Ensure achievement of revenue, profitability, and operational KPIs.

Lead large cross-functional teams and foster a high-performance culture.

Oversee budgeting, business planning, forecasting, and operational performance reviews.

Lead new business development, expansion projects, and pre-opening activities where required.

Collaborate with Sales & Marketing to maximize business growth and customer satisfaction.

Ensure implementation of SOPs, governance, compliance, safety, and quality standards.

Build strong relationships with shareholders, owners, business partners, and key stakeholders.

Requirements

Bachelor's Degree from a reputable university. Master's Degree is an advantage.

Minimum 10 years of experience in tourism area development and hospitality industry.

Proven experience managing large-scale or multi-unit operations.

Strong commercial and business acumen with a solid track record of improving revenue and profitability.

Experience leading business transformation, operational restructuring, and organizational development.

Strong leadership, strategic thinking, analytical, and problem-solving skills.

Experienced in project management, expansion, or new business development is highly preferred.

Strong financial understanding, including budgeting, forecasting, and P&L management.

Excellent communication and stakeholder management skills.

Willing to travel to site/s.

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as an Operations General Manager?

Commercial & Industrial Property Management More than 10,000 employees

CCM Holding, also known as PT Central Cipta Murdaya (CCM), which is known for its experiences and reputation in a wide array of industries in Indonesia, such as Property (MICE, Hospitality, Mall, Office Building), Manufacturing, Retail, Beauty, IT, Construction and Natural Resources (Palm Oil, Plantation, Mining)

We are also one of the biggest holding companies in Indonesia with more than 50 subsidiary (Private entity and Joint venture company), that has established since 1984. This excellent reputation is proven with the success of many events and projects

History

Our company first operating in 1968, meanwhile our holding company (Central Cipta Murdaya Holding) in 1984

Product & Services

We separate our Industry into 6 Subholding such as :

Property (MICE Industry, Office Building, Apartments, Mall, Resorts and Hospitality )Construction and engineering industriesRetail (Beauty, Shoe and Fashion Retailler)IT (Computer Hardware, Networking, Consultants, etc)Natural resources (Palm Oil, Sugar, Wood, Mining, Etc)Trading

CCM Holding, also known as PT Central Cipta Murdaya (CCM), which is known for its experiences and reputation in a wide array of industries in Indonesia, such as Property (MICE, Hospitality, Mall, Office Building), Manufacturing, Retail, Beauty, IT, Construction and Natural Resources (Palm Oil, Plantation, Mining)

We are also one of the biggest holding companies in Indonesia with more than 50 subsidiary (Private entity and Joint venture company), that has established since 1984. This excellent reputation is proven with the success of many events and projects

History

Our company first operating in 1968, meanwhile our holding company (Central Cipta Murdaya Holding) in 1984

Product & Services

We separate our Industry into 6 Subholding such as :

Property (MICE Industry, Office Building, Apartments, Mall, Resorts and Hospitality )Construction and engineering industriesRetail (Beauty, Shoe and Fashion Retailler)IT (Computer Hardware, Networking, Consultants, etc)Natural resources (Palm Oil, Sugar, Wood, Mining, Etc)Trading