General Manager Finance

Argo Manunggal Group; Jakarta Pusat; Remote; IDR 1,800,000,000 - 3,000,000,000; Full time

Benefits offered by this job

Fully remote position

Executive health insurance

Generous vacation time

Retirement savings plan

Job summary

Argo Manunggal Group is seeking an accomplished Remote Hotel General Manager to lead hotel operations with strategic oversight for properties in Balikpapan. The role requires driving profitability, guest satisfaction, and managing budgets from a remote location, setting strategic goals, and leveraging technology to manage dispersed teams and assets.

You will oversee all hotel functions, mentor on-site leaders, and ensure compliance with company policies and brand standards while pursuing growth

Qualifications

• Extensive experience as a Hotel General Manager or senior multi-property leader.
• Proven track record in financial management and revenue growth.
• Ability to lead teams remotely and drive operational excellence.

Responsibilities

• Develop and execute strategic plans for profitability and guest satisfaction.
• Oversee hotel operations (F&B, rooms, sales, marketing) remotely.
• Mentor on-site GMs and department heads with clear guidance.
• Control budgets, P&L and financial health across properties.
• Ensure compliance with policies, laws and brand standards.
• Drive service improvements, efficiency and revenue growth.

Skills

Remote leadership

Team management

Strategic thinking

Negotiation

Communication

Education

Bachelor's degree in Hospitality Management, Business Administration, or related field

Job description

Our client is seeking an accomplished and visionary Remote Hotel General Manager to lead their hotel operations, with strategic oversight for properties in Balikpapan. This senior leadership role requires a seasoned professional capable of driving profitability, enhancing guest satisfaction, and managing all facets of hotel operations from a remote location. You will be responsible for setting strategic goals, implementing operational efficiencies, managing budgets, and fostering a culture of excellence through effective remote leadership and communication. This is a unique opportunity for a leader passionate about innovation in hospitality management and experienced in leveraging technology to manage dispersed teams and assets.

About the Role

Our client is seeking an accomplished and visionary Remote Hotel General Manager to lead their hotel operations, with strategic oversight for properties in Balikpapan. This senior leadership role requires a seasoned professional capable of driving profitability, enhancing guest satisfaction, and managing all facets of hotel operations from a remote location. You will be responsible for setting strategic goals, implementing operational efficiencies, managing budgets, and fostering a culture of excellence through effective remote leadership and communication. This is a unique opportunity for a leader passionate about innovation in hospitality management and experienced in leveraging technology to manage dispersed teams and assets.

Key Responsibilities

• Develop and execute strategic plans to achieve optimal financial performance and guest satisfaction.
• Oversee all hotel operations, including F&B, rooms division, sales, and marketing, from a remote capacity.
• Manage and mentor on-site general managers and department heads, providing guidance and support.
• Control budgets, P&L statements, and overall financial health of the hotel properties.
• Ensure compliance with all company policies, legal requirements, and brand standards.
• Drive initiatives for service improvement, operational efficiency, and revenue growth.

Requirements

• Extensive experience as a Hotel General Manager or in a senior multi-property management role.
• Proven track record of successful financial management, revenue generation, and operational excellence.
• Demonstrated ability to lead and manage teams effectively in a remote or hybrid environment.
• Strong strategic thinking, decision-making, and problem-solving skills.
• Excellent communication, negotiation, and interpersonal abilities.
• Bachelor's degree in Hospitality Management, Business Administration, or a related field.

Benefits

• Highly competitive executive salary and comprehensive bonus structure.
• Fully remote position, offering significant flexibility.
• Executive-level health, dental, and vision insurance.
• Generous vacation time and retirement savings plan.
• Opportunity to shape the future of hotel management with an innovative company.

Description

• Monitoring/back up team Air Import & Air Export (in TMF system and e-mail) starting receiving Shipping Instruction or inquiry from customer, request buying rate to overseas, quote to customer, non-job file / foreign to foreign shipment, pick up export process, monitor export process, pre-alert email & TMF, confirm pre-alert in system, monitor clearance import, till delivery.
• Monitor payment request, billing and submit invoice to receptionist.
• Check pre-alert from overseas in system regularly.
• Check late no reason code.
• Generate auto exception daily.
• Monitor update milestone daily.
• Handle shipment Kuta Beach from checking draft Air Way Bill, TMF system till delivery.
• Issue credit note including from branch.
• Check shipment nett revenue - profit loss shipment monthly basis.
• Monitor with origin for shipment unbilled or unlock cost before month end closing.
• Monitor and check locking file.
• Check and execute profit share warehouse from MSA in system.
• Checking buying rate to co-loader.
• Export audit and add shipment export in sharepoint.
• Checking profit share for shipment transhipment via SIN.
• Create employee monthly report.
• Create Credit Note report.
• Create Daily Shipment Report.
• Help create and monitor of implementation of Quality, Health, Safety and Environment objectives for Air Freight Departments.
• Make sure that every operation conducted according to safety regulations set up by customer and Indonesian Law.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

EXPORT

• Receive inquiry from shipper / overseas.
• Receive new shipment from sales team.
• Checking update cost to vendor (prepare quotation if any).
• Prepare documentation, dock receipts, BL (HBL, MBL, Cargo Manifest such as AMS, ISF/ ACI).
• Request PEB (Export Declaration) to PPJK. Communicate with customers regarding disposition of freight (i.e. Tracking & tracing, routing & dispatching, and rate quotations).
• File SED's (Shippers Export Declarations).
• Submit booking to co-loader/vendor or carrier.
• Inform vessel schedule to the shipper.
• Arrange trucking to pick up cargo.
• Release DO ( Delivery Order ) to shipper.
• Send shipping instruction to vendor/co-loader or carrier.
• Checking export document from shipper.
• Review and confirming Master Bill of Lading (MBL) from co-loader/vendor or carrier.
• Send pre-alert to destination office and the shipper.
• Post pre-alert on Kewil to destination office properly.

IMPORT

• Receive review, and process inquiry or shipping instruction from customer/sales/overseas.
• Communicate with both origin office and consignee (including preparing quotation).
• Review import HBL (House Bill of Lading), MBL (Master Bill of Lading) & CIPL (Commercial Invoice & Packing List Docs) from origin office.
• Seek approval draft HBL from the consignee.
• Confirm & receive pre-alert on Kewill properly.
• Send pre-alert document to consignee.
• Prepare and pickup custom document from the consignee.
• Request draft PIB (Import Declaration) to PPJK.
• Sending draft PIB (Import Declaration) to the consignee for approval.
• Request BC.1. and Copy Manifest to Co - Loader / Carrier.
• Send NOA (Notice of Arrival) once shipment arrived.
• Update the pod on Kewill system properly.
• Prepare and arrange payment request/PR duty/tax to Co - Loader / Carrier.
• Issue Billing invoice duty/tax same day as payment request/PR.
• Monitor custom clearance process with custom clearance officer.
• Update custom process to the consignee regularly.
• Arrange trucking once shipment released/SPPB.
• Update milestone for delivery status properly.
• Prepare and issue for billing invoice (freight and custom clearance).
• Issue transmittal receive and submit full set of invoice & supporting documents to receptionist.
• Accrue cost from vendor and submit original invoice from vendor to finance for finalize.
• Locking the file on Kewill system properly.
• Monitor transactions and notify manager of any problem or irregularities.
• Provide excellent and timely customer service by informing the customer of the status of their shipment(s).
• Coordinate the release of goods from the carrier, customs or other governmental agency examinations that may be required.

FINANCE

• Update milestone on Kewill system properly.
• Locking the file on Kewill system properly.
• Track and trace cargo as necessary to insure proper movement and delivery.
• Provide finance department with proper and correct billing information.
• Communicate & correspond with other company branches and agents for customer satisfaction, and ensure excellent service execution.
• Seek the most profitable mode of shipment, yet meet customer's requirement for the movement of freight. Implement the Quality objectives set for Sea Freight Department.
• Help maintain implementation on Health, Safety and Environment objectives on daily business.
• A job description covering your responsibilities will be available at the time of employment. Due to the evolving nature and changing demands of the business, your direct supervisor be entitled to ask you with additional tasks

Introduction section:

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-"Creating a future worth living. For patients. Worldwide. Every day."-we work with purpose and compassion, supported by a global team of over 125,000 employees. Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth. Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation

Role Summary:

Responsible for regulatory compliance and submissions to Indonesian health authorities, maintaining licenses and product registrations, and ensuring adherence to local and global drug safety standards. The role includes monitoring adverse events, supporting audits, managing product labeling and promotional materials, and acting as Deputy Qualified Pharmacovigilance Responsible Person. Strong collaboration with internal teams and external regulators is essential to support product approvals, lifecycle management, and overall business operations.

Your Responsibilities:

Regulatory

• To prepare regulatory submission, annual reports and ensure the authority requirements on registrations processes and procedures. Create and maintain regulatory files.
• To ensure registered products are compliant to applicable medical device and drug regulations per jurisdiction, guidance, and standards.

Pharmacovigilance

• To manage and oversee the Pharmacovigilance Operation (PVO) in ensuring compliance with global/local regulatory requirements and FME SOPs for pharmacovigilance of FME marketed products.

Key Responsibilities / Accountabilities:

Regulatory

• Prepare (write, analyze, and edit) and execute regulatory submissions in a format consistent with applicable guidance documents to the authority (Ministry of Health, NADFC/BPOM(Indonesian FDA), Ministry of Law and Human Rights, and other foresees in the future)
• Work collaboratively with other departments and act as point of contact with third-party in communicating the submission requirements when documents are needed for regulatory submission.
• Maintain regulatory files and establish databases for all licenses. Maintain and update regulatory authorizations, assure that appropriate maintenance of registrations occurs including renewals, device listings, site registrations, supplements for changes and annual reports. Support approval in other regions as required.
• Prepare response to regulatory authorities any inquiries/deficiency questions within assigned timelines.
• Develop regulatory strategies for variation applications for registered pharma and medical device products.
• Stay abreast of regulatory procedures and changes in regulatory climate.
• Communicate to key internal stakeholders any update in the regulations, issues and risk that may affect business operations in the country.
• Lead negotiations with health authorities during development, registration, and product lifecycle activities to resolve regulatory issues/negotiate approvals and proactively report the status to direct superior and Country Head or key internal stakeholders.
• Assess device related incidents/complaints for medical device reporting requirements. Compile and submit reportable events to relevant regulatory authorities in timely manner.
• Provide recalls report to authority (Ministry of Health, NADFC/BPOM) and field actions, as required.
• Support external regulatory agency audits, providing regulatory input to minimize potential for findings of non-compliance.
• Review and create product labels and review promotional material for compliance with applicable regulations and technical standards.
• Assist in communicating enquiries, feedbacks, and any related updates in related to product listing process to organization, as well as assisting in providing respond to authority.
• Act as Company Responsible Pharmacist if required.

Corporate Drug Safety & Pharmacovigilance

• As permanent member of country Qualified Pharmacovigilance Responsible Person (QPPV) - as the Deputy
• Assist to implement Global/AP drugs policy and guideline in the country and local regulatory
• Support to conduct the investigation when there is a Drug Adverse Event with the coordination of Head of Medical
• Assist to conduct drug post market surveillance
• Support to Provide the SOP and training drugs safety to employees involve
• Responsible for determining the screening strategy to be used for local literature screening for all FME products authorized in the country;
• To share all regulatory requirement updates to affected local functional areas to internal stakeholders and Country Head;
• Ensure timely submission of PSURs to health authorities and provide feedback to Corporate DRA and CDS, as necessary;
• Upload local case/s and forward all safety related information to CDS in a timely manner;
• Follow up on missing case information to the reporter, determine the appropriateness of local ICSR reporting to the local governing body, document all case management activities, and archive all information received;

Others

• Other projects/tasks those may assign by Direct Superior
• Follow the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization.
• Follow the Fresenius Medical Care Compliance and Company Regulation/Policy

Your Profile:

• Minimum 8-10 years of progressive experience in Regulatory Affairs within the pharmaceutical, medical device, biotechnology, or healthcare industry.
• In-depth knowledge of pharmaceutical and medical device regulations, registration requirements, and lifecycle management processes
• Demonstrated success in managing regulatory strategy, regulatory authorities, product registrations, lifecycle management, and pharmacovigilance activities across multiple products or markets.
• Strong capability to influence senior stakeholders and provide regulatory guidance to leadership teams.
• Strong understanding of local pharmacovigilance regulations, regulatory intelligence, emerging regulatory trends, and changing compliance requirements.
• Experience establishing and maintaining regulatory systems, databases, SOPs, and governance frameworks.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• High level of business acumen with the ability to balance regulatory compliance and commercial objectives.
• Excellent organizational skills and attention to detail.
• Highly accountable with strong ethics and integrity.
• Resilient and adaptable in a dynamic regulatory environment.
• Results-driven with a proactive and solution-oriented mindset.
• Committed to patient safety, product quality, and regulatory excellence.

Our Offer for you:

There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.

• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
• Individual opportunities for self-determined career planning and professional development.
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
• A large number of committed people with a wide range of skills, talents and experience.
• The benefits of a successful global corporation with the collegial culture of a medium-sized company.