Finance Staff (Ar)

Pt Orientama Lintas Buana; Jawa Barat; On-site; IDR 89,280,000 - 122,760,000; Full time

Benefits offered by this job

Health, dental and vision insurance

Generous paid time off

Job summary

Fresenius Medical Care is seeking an Accounts Receivable Specialist for its Tangerang operations. You will manage customer accounts, invoice customers, apply payments, and monitor overdue balances to maintain healthy cash flow.

Strong communication and accuracy are essential in this role. The position requires 2+ years in AR or related finance roles, a related accounting education, and proficiency with accounting software, preferably Sage.

Qualifications

• Experience handling accounts receivable processes, invoicing, cash posting, and collections.
• Proficient with Excel and general accounting software.
• Strong communication and problem-solving skills to resolve billing issues.

Responsibilities

• Generate and send invoices to customers accurately and promptly.
• Apply customer payments and post to ledgers.
• Monitor aging and follow up on overdue accounts.
• Reconcile AR sub-ledger with the general ledger and respond to inquiries.

Skills

Accounts receivable

Invoicing

Cash application

Microsoft Excel

Education

Associate degree in Accounting

Tools

Sage Accounting

Job description

Our client is seeking an organized and proactive Accounts Receivable Specialist to manage customer accounts and ensure timely collection of payments for their operations in Tangerang. This role is vital for maintaining healthy cash flow and strong customer financial relationships. You will be responsible for invoicing, applying payments, monitoring outstanding balances, and implementing collection strategies. The ideal candidate is meticulous, customer-focused, and possesses excellent communication skills, contributing to the financial stability of the company in Banten.

About the Role

Our client is seeking an organized and proactive Accounts Receivable Specialist to manage customer accounts and ensure timely collection of payments for their operations in Tangerang. This role is vital for maintaining healthy cash flow and strong customer financial relationships. You will be responsible for invoicing, applying payments, monitoring outstanding balances, and implementing collection strategies. The ideal candidate is meticulous, customer-focused, and possesses excellent communication skills, contributing to the financial stability of the company in Banten.

Key Responsibilities

• Generate and send out invoices to customers accurately and in a timely manner.
• Apply customer payments to their accounts, ensuring all transactions are recorded correctly.
• Monitor accounts receivable aging and proactively follow up on overdue accounts.
• Develop and implement effective collection strategies to minimize bad debt.
• Reconcile accounts receivable ledger to the general ledger.
• Respond to customer inquiries regarding billing and payments, resolving issues professionally.

Requirements

• High school diploma or equivalent; an Associate's degree in Accounting or a related field is preferred.
• Minimum of 2 years of experience in Accounts Receivable or a related finance role.
• Proficiency with accounting software and Microsoft Office Suite, particularly Excel.
• Strong understanding of accounts receivable processes and credit and collections principles.
• Excellent communication, negotiation, and problem-solving skills.

Benefits

• Competitive salary and potential for bonuses based on collection performance.
• Comprehensive health, dental, and vision insurance.
• Opportunities for professional growth and advancement within the finance department.
• Generous paid time off and holidays.
• A professional and supportive team environment in Tangerang.

Description

Essential Job Functions

• Submit customer invoices in their portals to ensure timely payment.
• Follow established procedures for processing cash receipting (EFT and credit card).
• Research and process valid customer refunds.
• Communicate with branches regarding payment discrepancies.
• Distribute ATBs with analysis of overdue amounts and expected payment dates.
• Investigate and resolve client queries
• Provide receipt/payment support to branches
• Reconcile customer accounts in Sage Accounting Software
• Communicate with clients via phone and/or email
• Relieve for Accounts Payable when required.

Essential Skills and Qualifications

• Strong working knowledge of accounts receivable
• Attention to detail and accuracy
• Good communication and interpersonal skills
• Strong organisational and decision-making skills
• Ability to problem-solve
• Negotiation and conflict management skills
• Strong experience in general bookkeeping procedures
• Proficient in relevant computer applications

Qualifications

Education

Required

• Associates or better in Accounting

Experience

Preferred

• - Must have completed secondary school with satisfactorily results in Mathematics- Proficiency in English required- Applicants studying an accounting degree may be considered.

Introduction section

At Fresenius Medical Care, we are the global leader in kidney care, committed to improving the lives of patients with chronic kidney disease. Our mission is to deliver high-quality, innovative products, services, and care across the entire healthcare journey. Guided by our vision-\"Creating a future worth living. For patients. Worldwide. Every day.\"-we work with purpose and compassion, supported by a global team of over 125,000 employees.

Within our Care Enablement segment, we develop and provide life-sustaining medical products, digital health solutions, and therapies that empower clinical teams and improve patient outcomes. Our FME Reignite strategy drives transformation through innovation, efficiency, and sustainable growth.

Our values guide how we work:

• We Care for our patients, each other, and our communities
• We Connect across teams and borders to deliver excellence together
• We Commit to doing things the right way- growing with purpose and leading kidney care with integrity and innovation

Role Summary

Responsible for regulatory compliance and submissions to Indonesian health authorities, maintaining licenses and product registrations, and ensuring adherence to local and global drug safety standards. The role includes monitoring adverse events, supporting audits, managing product labeling and promotional materials, and acting as Deputy Qualified Pharmacovigilance Responsible Person. Strong collaboration with internal teams and external regulators is essential to support product approvals, lifecycle management, and overall business operations.

Your Responsibilities

Regulatory

• To prepare regulatory submission, annual reports and ensure the authority requirements on registrations processes and procedures. Create and maintain regulatory files.
• To ensure registered products are compliant to applicable medical device and drug regulations per jurisdiction, guidance, and standards.

Pharmacovigilance

• To manage and oversee the Pharmacovigilance Operation (PVO) in ensuring compliance with global/local regulatory requirements and FME SOPs for pharmacovigilance of FME marketed products.

Key Responsibilities / Accountabilities

Regulatory

• Prepare (write, analyze, and edit) and execute regulatory submissions in a format consistent with applicable guidance documents to the authority (Ministry of Health, NADFC/BPOM(Indonesian FDA), Ministry of Law and Human Rights, and other foresees in the future)
• Work collaboratively with other departments and act as point of contact with third-party in communicating the submission requirements when documents are needed for regulatory submission.
• Maintain regulatory files and establish databases for all licenses. Maintain and update regulatory authorizations, assure that appropriate maintenance of registrations occurs including renewals, device listings, site registrations, supplements for changes and annual reports. Support approval in other regions as required.
• Prepare response to regulatory authorities any inquiries/deficiency questions within assigned timelines.
• Develop regulatory strategies for variation applications for registered pharma and medical device products.
• Stay abreast of regulatory procedures and changes in regulatory climate.
• Communicate to key internal stakeholders any update in the regulations, issues and risk that may affect business operations in the country.
• Lead negotiations with health authorities during development, registration, and product lifecycle activities to resolve regulatory issues/negotiate approvals and proactively report the status to direct superior and Country Head or key internal stakeholders.
• Assess device related incidents/complaints for medical device reporting requirements. Compile and submit reportable events to relevant regulatory authorities in timely manner.
• Provide recalls report to authority (Ministry of Health, NADFC/BPOM) and field actions, as required.
• Support external regulatory agency audits, providing regulatory input to minimize potential for findings of non-compliance.
• Review and create product labels and review promotional material for compliance with applicable regulations and technical standards.
• Assist in communicating enquiries, feedbacks, and any related updates in related to product listing process to organization, as well as assisting in providing respond to authority.
• Act as Company Responsible Pharmacist if required.

Corporate Drug Safety & Pharmacovigilance

• As permanent member of country Qualified Pharmacovigilance Responsible Person (QPPV) - as the Deputy
• Assist to implement Global/AP drugs policy and guideline in the country and local regulatory
• Support to conduct the investigation when there is a Drug Adverse Event with the coordination of Head of Medical
• Assist to conduct drug post market surveillance
• Support to Provide the SOP and training drugs safety to employees involve
• Responsible for determining the screening strategy to be used for local literature screening for all FME products authorized in the country;
• To share all regulatory requirement updates to affected local functional areas to internal stakeholders and Country Head;
• Ensure timely submission of PSURs to health authorities and provide feedback to Corporate DRA and CDS, as necessary;
• Upload local case/s and forward all safety related information to CDS in a timely manner;
• Follow up on missing case information to the reporter, determine the appropriateness of local ICSR reporting to the local governing body, document all case management activities, and archive all information received;

Others

• Other projects/tasks those may assign by Direct Superior
• Follow the health and safety guideline as per guided by Crisis Management team when doing his/her job inside or outside the organization.
• Follow the Fresenius Medical Care Compliance and Company Regulation/Policy

Your Profile

• Minimum 8-10 years of progressive experience in Regulatory Affairs within the pharmaceutical, medical device, biotechnology, or healthcare industry.
• In-depth knowledge of pharmaceutical and medical device regulations, registration requirements and lifecycle management processes
• Demonstrated success in managing regulatory strategy, regulatory authorities, product registrations, lifecycle management, and pharmacovigilance activities across multiple products or markets.
• Strong capability to influence senior stakeholders and provide regulatory guidance to leadership teams.
• Strong understanding of local pharmacovigilance regulations, regulatory intelligence, emerging regulatory trends and changing compliance requirements.
• Experience establishing and maintaining regulatory systems, databases, SOPs, and governance frameworks.
• Strong project management skills with the ability to manage multiple priorities in a fast-paced environment.
• High level of business acumen with the ability to balance regulatory compliance and commercial objectives.
• Excellent organizational skills and attention to detail.
• Highly accountable with strong ethics and integrity.
• Resilient and adaptable in a dynamic regulatory environment.
• Results-driven with a proactive and solution-oriented mindset.
• Committed to patient safety, product quality, and regulatory excellence.

Our Offer for you

• There is a lot you can discover at Fresenius Medical Care, regardless in which field you are an expert and how much experience you have - all dedicated to your professional journey.
• Whether in front of or behind the scenes - you are helping to make ever better medicine available to more and more people around the world.
• Individual opportunities for self-determined career planning and professional development.
• A corporate culture in which there is enough room for innovative thinking - to find the best solution together, not the quickest one.
• A large number of committed people with a wide range of skills, talents and experience.
• The benefits of a successful global corporation with the collegial culture of a medium-sized company.