General Manager

NPAworldwide; Jakarta Timur; On-site; IDR 886,367,665 - 1,418,188,264; Full time

Job summary

NPAworldwide is seeking a General Manager for its Beauty Clinic Operations in Jakarta Timur, Indonesia. This leadership role involves strategic development to drive company growth and expansion across clinic operations.

The ideal candidate will have 10–15 years of experience with strong P&L management skills and a deep understanding of beauty and health clinic operations. This is a unique opportunity to lead transformational initiatives within one of Indonesia’s leading beauty clinic groups.

Qualifications

• Minimum 10–15 years of professional experience managing full P&L responsibilities.
• Strong background in health clinic management or healthcare-related businesses.
• Proven track record in operational transformation and growth acceleration.

Responsibilities

• Lead overall company strategy and execution for sustainable growth.
• Hold full P&L responsibility, budgeting and operational efficiency.
• Drive customer experience excellence across clinic operations.

Skills

P&L Management

Beauty Clinic Operations

Strategic Thinking

Leadership

Stakeholder Management

Job description

General Manager Beauty Clinic Operations

Leading Beauty Clinic Group Indonesia.

Work Description

Lead overall company strategy development and execution to drive sustainable business growth.

Hold full P&L responsibility, including revenue growth, profitability, budgeting, and operational efficiency.

Accelerate clinic expansion and growth transformation programs.

Strengthen operational excellence through SOP implementation, accountability culture, and performance management.

Develop and transform organizational structure, people capabilities, and leadership effectiveness across the company.

Drive customer experience excellence and service quality across clinic operations.

Collaborate closely with owners and management team in strategic decision making and long‑term business planning.

Support development and commercialization strategy for OTC / beauty healthcare products alongside clinic business expansion.

Qualifications

• Minimum 10–15 years of professional experience, with recent years managing full P&L responsibilities.
• Strong background in health clinic management, beauty clinic operations, hospital management, or healthcare‑related businesses.
• Proven track record in growth acceleration, and operational transformation.
• Demonstrated success in building accountability culture, SOP discipline, and organizational development initiatives.
• Strong strategic thinking combined with hands‑on operational execution capabilities.
• Experienced in leading multi‑functional teams, including operations, sales, marketing, finance, and HR.
• Excellent leadership, stakeholder management, communication, and business partnering skills with owners/shareholders.

Why This is a Great Opportunity

Join one of Indonesia’s leading and growing beauty clinic groups with strong market presence.

Opportunity to lead strategic transformation, expansion, and business growth initiatives at executive level.

Attractive leadership role with broad exposure across clinic operations and OTC product development business.