Functional Consultant D365 CRM

EY; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global consulting firm in Jakarta Utara is seeking a Functional Consultant D365 CRM to assist clients in navigating business and technology transformations. The ideal candidate will have 3+ years of experience, IT degree, and strong communication skills. Join a diverse and inclusive culture that values your unique voice and empowers your career growth.

Benefits

Continuous learning opportunities

Flexible work to make a meaningful impact

Transformative leadership coaching

Diverse and inclusive culture

Qualifications

• 3+ years of experience as a Functional Consultant in D365 CRM.
• Ability to work collaboratively with technical teams.
• Excellent verbal and written communication skills.

Responsibilities

• Help clients with business technology transformation.
• Design, build, and maintain scalable solutions.
• Deliver latest trends and practices in technology.

Skills

3 solid years of experience in Functional Consultant D365 CRM

Understanding of customer business process and requirement

Ability to map requirements to system common practice

Experience in maintaining development tasks

Ability to advise customers on best practices for CRM process

Excellent communication skills

Strong work ethic

Education

Bachelor’s Degree or above in Computer Science/IT

Job description

EY, a global leader operating in more than 150 countries, delivers unparalleled service in Consulting and assists clients to transform and upskill their capabilities.

We serve our clients to build a better working world, helping them to create long-term value for people and society and build trust in the capital markets. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

We are looking for a Functional Consultant D365 CRM with:

• 3 solid years of experience in Functional Consultant D365 CRM
• Understanding of customer business process and requirement
• Ability to map requirements to system common practice
• Experience in maintaining development tasks and collaborating with technical/programmer teams
• Ability to advise customers on best practices for CRM process

The opportunity:

You will help our clients navigate the business and technology transformation vision. We’ll look to you to provide our clients with a unique business and technology perspective on how technology can transform and improve their entire organization – starting with key business issues they face.

Your key responsibilities:

You’ll spend most of your time working with a wide variety of clients and your colleagues to deliver the latest trends, practices, technologies, and architecture to design, build and maintain scalable and robust solutions that unify, enrich, collaborate and deliver value.

Skills and attributes for success:

• Outstanding team player
• High level of motivation
• Strong work ethic
• Self-starting attitude
• Independent and able to manage and prioritize workload
• Ability to quickly and positively adapt to change
• Excellent written and verbal communication, presentation, client service, and technical writing skills
• Significant experience in managing and delivering medium to large teams on complex programs and projects

Ideally, you must have:

• Bachelor’s Degree or above in Computer Science/IT, or related disciplines
• Minimum three (3) years of experience

What we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY is an equal opportunity, affirmative action employer providing equal employment opportunities to applicants and employees without regard to race, colour, religion, age, sex, sexual orientation, gender identity/expression, national origin, protected veteran status, disability status, or any other legally protected basis.

EY is committed to providing reasonable accommodation to individuals with special needs. If you are a qualified individual with special needs and need assistance applying online or need to request an accommodation during the interview process, please speak to our HR executives.