Functional Consultant D365 CRM

Ernst & Young Advisory Services Sdn Bhd; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global consulting firm is seeking a Functional Consultant D365 CRM to provide transformative business and technology solutions. The ideal candidate has over 3 years of relevant experience, with strong communication skills and a proven track record in consulting. You'll be part of a diverse team dedicated to helping clients optimize their business processes and achieve their goals, working in a collaborative environment offering continuous learning opportunities.

Benefits

Continuous learning opportunities

Flexible working arrangements

Diverse and inclusive culture

Qualifications

• 3+ years of experience as a Functional Consultant D365 CRM.
• Experience advising customers on best CRM practices.
• Strong understanding of technology and business processes.

Responsibilities

• Help clients navigate technology transformation.
• Deliver trends, practices, and solutions to clients.
• Design and maintain scalable solutions for clients.

Skills

Outstanding team player

Excellent written and verbal communication skills

Strong work ethic

Ability to quickly adapt to change

Proven track record of sales and delivery

Education

Bachelor’s Degree in Computer Science / IT

Job description

EY, a global leader operating in more than 150 countries, delivers unparalleled service in Consulting and assists clients to transform and upskill their capabilities.

We serve our clients to build a better working world, helping them to create long-term value for people and society and build trust in the capital markets. That starts with a culture that believes in giving you the training, opportunities, and creative freedom to make things better.

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture, and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too.

We look forward to you joining us with the role as Functional Consultant D365 CRM team:

Requirements:

Years of experience: 3 solid years of Functional Consultant D365 CRM

Experience:

• Understanding customer business process and requirement
• Mapping Requirement to system common practice
• Maintain development task and collaborate with technical / programmer team
• Advise customer on best practices for CRM process

The opportunity:

You will help our clients navigate the business and technology transformation vision. We’ll look to you to provide our clients with a unique business and technology perspective on how technology can transform and improve their entire organization – starting with key business issues they face.

Your key responsibilities:

You’ll spend most of your time working with a wide variety of clients and your colleagues to deliver the latest trends, practices, technologies, and architecture to design, build and maintain scalable and robust solutions that unify, enrich, collaborate and deliver value.

Skills and attributes for success:

• Outstanding team player
• High level of motivation
• Strong work ethic
• Self-starting attitude
• Independent and able to manage and prioritize workload
• Ability to quickly and positively adapt to change
• Excellent written and verbal communication, presentation, client service, and technical writing skills, coupled with excellent executive presence.
• Significant experience in managing and delivering medium to large teams on complex programs and projects.
• Assessing, designing, architecting, and developing solutions leveraging the latest technologies and trends to exceed the business requirements
• Unifying, enriching, and delivering value to derive insights and opportunities
• Leveraging in-house and partners - platforms and solutions as needed and recommending and building new platforms/solutions as required to exceed business requirements
• Communicating findings, recommendations, and opportunities to improve platforms and solutions
• Demonstrating a deep understanding of technology, concepts, tools, features, functions, and benefits of different approaches
• Seeking out information to learn about emerging methodologies and technologies
• Clarifying problems by driving to understand the true issue
• Looking for opportunities for improving methods and outcomes
• Collaborating, influencing, and building consensus through constructive relationships and effective listening
• Solving problems by incorporating data into decision making
• Proven track record of sales and delivery in a consulting context with established client relationships and experience

Ideally, you must have:

• Bachelor’s Degree or above in Computer Science / IT, or related disciplines.
• Minimum three (3) years of experience (for Senior level)

What we look for

We’re interested in passionate individuals with a strong vision and a desire to stay on top of trends. If you have a genuine passion for helping businesses achieve their full potential, then this role is for you.

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, on your way
• Transformative leadership: We’ll give you the insights, coaching, and confidence to be the leader the world needs
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs

EY is an equal opportunities employer and welcomes applications from all qualified candidates. We are committed to making EY a great place to work for all our people.