Functional Consultant Assc.

a Electronics, Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading ICT company in Indonesia seeks a skilled professional to implement customer solutions, providing training and support for software applications. Ideal candidates will possess strong analytical skills and a background in technology. This role is pivotal in achieving the company's strategic objectives in digital transformation.

Qualifications

• Ability to analyze customer needs and provide appropriate business solutions.
• Experience in application implementation in the ICT industry.
• Strong communication skills for customer training and support.

Responsibilities

• Evaluate customer applications to provide business solutions.
• Perform application implementation according to customer needs.
• Provide ongoing customer support post-implementation.
• Conduct training sessions for customers on application use.

Skills

Customer relationship management

Solution proposal development

Implementation methodology

Training delivery

Education

Bachelor's degree in IT or related field

Job description

With minimumguidance from direct report and/or senior level, responsiblein providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deepunderstanding of the customer's business process and provide simple or incomplex solutionaccording to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.

Detail job desc:

• Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customer
• Perform the application implementation and ensure its process is in accordance with customer'sneeds and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training instructor for customers in learning,understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.