Functional Consultant Analyst

ika; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A tech solutions company is looking for an implementation specialist to provide customer solutions throughout the implementation phases. Responsibilities include evaluating customer applications, ensuring project alignment with timelines, direct customer interaction for solutions, and providing training on the implemented software. Ideal candidates will have a strong understanding of business processes and application systems.

Responsibilities

• Evaluate, identify, and give recommendations for business solutions.
• Perform application implementation according to customer needs.
• Direct contact with customers for post-implementation solutions.
• Become a training instructor for software application.
• Maintain and develop knowledge of specific application system technology.

Job description

Overview

With minimum guidance from direct report and/or senior level, responsible in providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate deepunderstanding of the customer's business process and provide simple or incomplex solutionaccording to assigned industry and software application. Work closely with sales team and principals in order to support the achievement of sales target for software application, implementation service, and training service.

Responsibilities

• Evaluate, identify, and give recommendation regarding customer's application in order to provide the appropriate business solution; and compose it into business proposal, including conduct the presentation and/or demo system to customer
• Perform the application implementation and ensure its process is in accordance with customer'sneeds and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training instructor for customers in learning,understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

The Indonesia-based PT Mitra Integrasi Informatika ( MII ), was founded on May 1, 1996 as a subsiadiary of the publicly listed PT. Metrodata Elektronics, TBK . Widely recoqnized for its consisten dedication to both enterprise and corporate segments.