Functional Consultant Analyst

PT. Metrodata Electronics, Tbk; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading ICT company in Indonesia is seeking a professional to perform software application implementations and provide customers with solutions post-implementation. The ideal candidate will facilitate training sessions for customers and ensure their needs are met during the implementation process. This role requires a strong understanding of software business processes and the ability to develop application-specific knowledge.

Qualifications

• Understanding of software application business processes.
• Ability to provide customer solutions post-implementation.
• Capability to facilitate training for customers on software applications.

Responsibilities

• Perform application implementation as per customer needs.
• Directly assist customers with post-implementation support.
• Facilitate customer training on software operations.
• Maintain and develop specific application system knowledge.

Job description

With full guidance from direct report and/or senior level, responsible for analyzing the assigned software application and providing solutions to customers in all phases of implementation regarding implementation methodology. Demonstrate understanding of the software application business process and provide advice according to assigned industry and software application.

Detail job description:

• Perform the application implementation and ensure its process is in accordance with customer's needs and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training facilitator for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution.