Functional Consultant Analyst

a Electronics, Tbk; Daerah Khusus Ibukota Jakarta; On-site; IDR 60.000.000 - 100.000.000; Full time

Job summary

An established industry player seeks an adept software application specialist to drive implementation and support for clients. In this role, you'll analyze software applications and ensure they meet customer needs while providing solutions and training. This innovative firm is committed to advancing Indonesia's digital transformation and offers a dynamic environment where your contributions will significantly impact clients and the industry. If you have a passion for technology and customer engagement, this opportunity is perfect for you.

Qualifications

• Experience in software application analysis and implementation.
• Strong customer service and training skills are essential.

Responsibilities

• Implement software applications according to customer needs and timelines.
• Provide solutions and training for software application operation.

Skills

Analytical Skills

Customer Service

Training Facilitation

Software Implementation

Education

Bachelor's Degree in Information Technology

Tools

Software Application Systems

Job description

With full guidance from direct report and/or senior level, responsible in analyzing the assigned software application and providing solutions to customers in all phases of implementation regarding to implementation methodology. Demonstrate the understanding of the software application business process and provide advice according to assigned industry and software application.

Detail job desc:

• Perform the application implementation and ensure its process is in accordance with customer's needs and proposed timeline
• Direct contact with customer to provide solutions to the problems that arise after implementation, as well as to seek the possibility to implement another development
• Become a training facilitator for customers in learning, understanding, and operation of the implemented software application in basic and advance trainings
• Maintain and develop knowledge of specific application system technology

PT. Metrodata Electronics, Tbk is one of the leading Information & Communications Technology (ICT) companies in Indonesia. Over the course of nearly five decades, the Company has been forging strategic alliances with world-class information & communications technology & digital companies across the globe. It continues to allocate its resources to discover, develop, & deliver new & boldly promising innovative businesses, to accelerate Indonesia’s digital transformation & usher in the fourth industrial revolution. The Company is the only national ICT company listed on the stock exchange, & it has received prestigious awards from numerous media outlets.