Front Office Manager - Preopening (5 Star Hotel)

JAC Recruitment; Provinsi Bali; On-site; USD 8.000 - 12.000; Full time

Job summary

A leading hotel in Ubud, Bali is seeking an experienced Front Office Manager for its pre-opening phase. The successful candidate will establish the entire front office function, recruit the team, and setup operational standards. This is an exciting opportunity to lead a new hotel towards a successful opening.

Qualifications

• Minimum 3 years experience in a 5-star hotel.
• Solid background in front office operations.
• Previous pre-opening experience is highly preferred.

Responsibilities

• Recruit human resources and set operational standards.
• Identify department training needs and develop training plans.
• Oversee all front office functions including check-in/out and guest requests.

Skills

Fluent in English

Experience in 5-star Hotel

Front office operation

Training development

Job description

Location: Ubud, Bali

Level: Head of Department

Specific Condition: 1 Year Contract

A 5 Star Hotel in Ubud, Bali is looking for an experienced Front Office Manager to lead its pre-opening phase. This role will be responsible for setting up the entire front office function, recruiting the team, establishing standards, and ensuring everything is in place for a successful soft opening.

Qualifications:

1. Fluent in English (MUST)

2. Have experiences in 5-star Hotel with minimum 3 years experiences (MUST)

3. Solid background in front office operation (non-negotiable)

4. Can join immediately

5. Previous pre-opening experience is highly preferred

Responsibilities:

1. Recruit human resources and set the standards for all the operational functions to ensure a successful opening.

2. Identify the department training needs, develop the training plan.

3. Ensure the department is fully prepared by the soft opening timeline.

4. Oversee all front office functions including check-in/out, guest requests, room allocations, and night procedures.

5. Act quickly and effectively to resolve guest concerns, ensuring satisfaction and loyalty.

Think you tick all the boxes? Great!
After applying, send me a DM on my LinkedIn (Milysa Tjandra) briefly explaining why you’re the best fit for this role.

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