Front Desk Reception Staff

PT JJX TECH INDONESIA; Jawa Barat; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global packaging company is seeking a Front Desk Reception Officer to create a welcoming environment for clients and visitors. Responsibilities include assisting guests, managing correspondence, and supporting HR tasks. The ideal candidate has a Diploma in Administration, excellent communication skills, and a customer service mindset. Enjoy competitive salary and a friendly work culture while being part of a growing team in Indonesia.

Benefits

Competitive salary

Full benefits (BPJS)

Professional development support

Qualifications

• Prior experience in front desk or office administration preferred.
• Friendly, well-groomed, and professional appearance.
• Service-oriented personality.

Responsibilities

• Greet and assist guests and clients in a professional manner.
• Manage incoming and outgoing mail and packages.
• Assist with scheduling meetings and coordinating appointments.

Skills

Excellent communication skills (Bahasa Indonesia & English)

Customer service

Organized

Punctual

Education

Minimum Diploma (D3) in Administration or related field

Tools

Microsoft Office

Job description

At JYX Packaging, we believe every first impression matters. As the face of our office, the Front Desk Reception Officer plays a vital role in creating a welcoming, professional, and organized environment for our clients, visitors, and internal teams.

Key Responsibilities

• Greet and assist guests, clients, and employees in a courteous and professional manner
• Answer and direct phone calls and inquiries to the appropriate departments
• Manage incoming and outgoing mail, packages, and courier services
• Maintain front desk cleanliness, visitor logs, and office supplies inventory
• Assist with scheduling meetings, managing meeting rooms, and coordinating appointments
• Support HR and Admin with general administrative tasks when needed
• Conduct daily attendance and overtime record and report to HR Manager, and support in HR Projects
• Enforce visitor policies and ensure security protocols are followed

Qualifications

• Minimum Diploma (D3) in Administration, Communication, or related field
• Prior experience in front desk, customer service, or office administration preferred
• Friendly, well-groomed, and professional appearance
• Excellent communication skills (Bahasa Indonesia & English)
• Proficient in Microsoft Office (Word, Excel, Outlook)
• Organized, punctual, and service-oriented personality

Why Join JYX Packaging?

• Competitive salary and full benefits (BPJS)
• Stable role in a global manufacturing company
• Friendly work culture and professional development support
• Opportunity to work closely with HR, Operations, and international teams

JYX Packaging is a global leader in luxury and sustainable packaging, serving premium brands in cosmetics, fashion, wine & spirits, and electronics. As we grow our presence in Indonesia, we’re building a strong local team to support our global standards and client needs.