Front Desk Agent (M/W) Club Med Resort Indonesia or overseas

Club Med; Makassar; On-site; USD 30,000 - 50,000; Full time

Job summary

Join an innovative and dynamic resort team as a G.O Front Desk Agent, where your sociable nature and multilingual skills will shine. You'll be the first point of contact for guests, providing personalized service and ensuring a memorable experience. This role offers a unique opportunity to engage with diverse guests, manage their arrivals and departures, and collaborate with various resort departments to maintain high service standards. With the chance to showcase your talents on stage, this position is perfect for those looking to make a positive impact in a vibrant environment.

Qualifications

• Ability to connect with guests and build trusting relationships.
• Multilingual skills to communicate with international guests.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage arrivals, departures, and customer inquiries.
• Collaborate with various departments to ensure service quality.

Skills

Sociable

Helpful

Multilingual

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.
  
  

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
  
  

In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.