Front Desk Agent (M/W) Club Med Resort Indonesia or overseas

Club Med; Kota Medan; On-site; USD 20,000 - 40,000; Full time

Job summary

Join an innovative and vibrant resort where you can connect with guests from around the world! As a G.O Front Desk Agent, you will play a pivotal role in welcoming guests and ensuring their stay is memorable. Your sociable nature and multilingual skills will shine as you provide personalized service and manage check-in and check-out processes. Collaborate with various departments to maintain the resort's high standards and enjoy the unique activities and infrastructure that Club Med offers. This is not just a job; it's an opportunity to showcase your talents and create unforgettable experiences!

Qualifications

• Ability to connect with guests and build trust.
• Strong problem-solving skills to assist guests.

Responsibilities

• Welcome guests and personalize customer relations.
• Manage arrivals and departures, ensuring smooth operations.
• Collaborate with various departments to enhance guest experience.

Skills

Sociable

Helpful and attentive

Multilingual

Job description

You are

• Sociable, you know how to connect with our guests and build a trusting relationship.
• Helpful and attentive, finding the right solution for all our guests.
• Multilingual, you master at least two languages and are comfortable with international guests.
  
  

You will

• Be responsible for welcoming guests, providing information and personalising customer relations
• Manage arrivals and departures (check-in and check-out), telephone switchboard, keep information media available to customers, collect invoices and control deferred operations
• Know the resort perfectly and work in collaboration with the relevant departments (room staff, laundry, catering etc.)
• Develop internal sales and ensure the invoicing for the stay or local sales
• Guarantee the quality of services, compliance with Club Med health and safety rules as well as maintenance of the resort's assets
  
  

In becoming a G.O Front Desk Agent, you will benefit from the infrastructures and activities offered by Club Med. And if you get the urge, you can even step on stage to show your talent!

So what are you waiting for? Pack your bags!

All our positions are open to people with disabilities.