Fraud Investigation Analyst

Tyrads; Kerobokan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in Indonesia is seeking a Fraud Investigations Analyst to join their team. This role involves investigating fraudulent activities, utilizing SQL for data analysis, and working closely with customer support teams. Ideal candidates will have a sharp analytical mindset, proven experience in fraud detection, and strong problem-solving skills.

Qualifications

• 2+ years of experience in fraud investigation or similar role.
• Strong knowledge in SQL for data analysis.
• Experience with fraud detection tools and data management.

Responsibilities

• Conduct in-depth investigations of suspicious activities.
• Analyze fraud patterns and document findings.
• Collaborate with teams to mitigate fraudulent activities.

Skills

Analytical skills

Problem-solving skills

Fraud detection

Data analysis

SQL

Education

2+ years of experience in fraud investigation or risk analysis

Tools

Fraud detection tools

Case management systems

Job description

About the Role:We are looking for aFraud Investigations Analystto join our team and help investigate, detect, analyze, and mitigate fraudulent activities. This role requires a sharp, analytical mindset with strong investigative instincts. The ideal candidate has experience in fraud detection, risk assessment, and data analysis, with a working knowledge of SQL for querying and analyzing transactional data, this position will work closely with Customer Support and Data Team.

Responsibilities:

• Conduct in-depth investigations of suspicious clicks/installs, user activities, and fraud-related incidents.

• Conduct thorough investigations into alleged cases of unauthorized clicks or installs.

• Evaluate denied claims to validate a proper investigation was conducted and the correct decision made

• Complete daily operational tasks, including transactional fraud investigation, high risk transaction reviews, and response to customer inquiries.

• Analyze fraud patterns, identify anomalies, and escalate high-risk cases.

• Utilize SQL to extract, manipulate, and analyze data for fraud detection and reporting.

• Collaborate with customer support teams to mitigate fraudulent activities as the most common starting point of investigations.

• Contribute in developing and improving fraud detection rules, alerts, and monitoring strategies, leveraging both manual investigations and automated tools.

• Document findings, maintain detailed case records, and provide recommendations for fraud prevention.

• Stay updated on industry trends, fraud tactics, and emerging threats to continuously improve fraud detection strategies.

Requirements:

• 2+ years of experiencein fraud investigation, risk analysis, or a similar investigative role.

• Knowledge in SQLto query and analyze transactional data (e.g., filtering, joins, aggregations).

• Strong analytical and problem-solving skills, with an investigative mindset.

• Experience with fraud detection tools, case management systems, or risk monitoring platforms is a plus.

• Ability to communicate findings effectively to internal stakeholders and law enforcement if required.

• Comfortable working with large datasets and identifying fraud patterns.

Nice to Have:

• Experience ingaming, or ad tech fraud investigations.

• Knowledge of Python or other scripting languages for fraud analysis.

• Understanding of machine learning-based fraud detection methods.