Fraud Analytics Lead: Detect, Resolve & Protect Revenue

PT Trinusa Travelindo; Kebayoran Baru; On-site; IDR 558,000,000 - 1,004,400,000; Full time

Job summary

Traveloka in Jakarta is seeking a senior Fraud Investigation/Management leader to advance analytics on the PayLater portfolio, detect fraud patterns, and design robust rules. You will coordinate with regulators (OJK), merchants, and product teams; perform KYB checks and develop countermeasures while driving framework improvements.

Strong data analytics, cross-functional collaboration, and integrity are essential.

Qualifications

• 7+ years in Fraud Investigation/Management for unsecured loans/BNPL.
• Understanding of OJK regulations, BNPL fraud landscape, and credit fundamentals.
• Fluent in data analytics; able to present findings with data.
• Bachelors in STEM with GPA 3.5/4.0 or higher.

Responsibilities

• Advanced Fraud Analytics: analyze PayLater portfolio for fraud patterns and trends.
• Incident Investigation & countermeasures: design rules and product fixes for fraud cases.
• Financial Recovery: minimize losses and support GBV growth.
• Process & Framework Optimization: refine early investigation frameworks across PayLater and payments.
• Compliance, KYB & Stakeholder Management: liaise with regulators (OJK) and internal teams; perform KYB checks.
• Fraud Intelligence: proactive intelligence gathering to identify evolving fraud methods.
• Customer Awareness: collaborate on fraud awareness initiatives.

Skills

Fraud analytics

Data presentation

Cross-functional

Regulatory knowledge

Attention to detail

Pattern recognition

Integrity

Education

STEM degree

Job description

Traveloka in Jakarta is seeking a senior Fraud Investigation/Management leader to advance analytics on the PayLater portfolio, detect fraud patterns, and design robust rules. You will coordinate with regulators (OJK), merchants, and product teams; perform KYB checks and develop countermeasures while driving framework improvements.

Strong data analytics, cross-functional collaboration, and integrity are essential.