Fragrance Concierge — Top-Tier Sales & Customer Experience

PT Multi Wangi Alami; Jakarta Pusat; On-site; IDR 55,800,000 - 83,700,000; Full time

Benefits offered by this job

Medical

Commission

Incentives

BPJS Kes

BPJS TK

Insurance

Job summary

PT. Multi Wangi Alami in Jakarta leads fragrance consultancy within a retail environment, focusing on excellent customer service, identifying preferences, and driving sales through informed recommendations.

Applicants should have 3+ years in fragrance consulting, deep knowledge of fragrance notes, and strong selling skills to meet targets while maintaining stock displays and following standard procedures.

Qualifications

• Minimum 3 years experience as a Fragrance Consultant.
• Understanding of fragrance basics and notes.
• Strong selling and upselling capabilities.

Responsibilities

• Greet and serve customers in a friendly, professional, and proactive manner.
• Identify customer needs, preferences, and characteristics related to fragrance choices.
• Provide product recommendations based on aroma, character, and customer needs.
• Perform upselling and cross-selling of products.
• Actively offer promotions, bundling, or company programs to customers.
• Ensure product stock in display areas is always available and organized according to standards.
• Assist with stock opname and check product expiration dates.
• Follow store operational procedures and company standards.

Skills

Fragrance knowledge

Sales techniques

Upselling

Customer service

Job description

PT. Multi Wangi Alami in Jakarta leads fragrance consultancy within a retail environment, focusing on excellent customer service, identifying preferences, and driving sales through informed recommendations.

Applicants should have 3+ years in fragrance consulting, deep knowledge of fragrance notes, and strong selling skills to meet targets while maintaining stock displays and following standard procedures.