Forward Deployed Engineer

Jobtailor

Demak

On-site

IDR 167,400,000 - 290,160,000

Full time

5 days ago

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Job summary

Jobtailor is seeking a field engineer to oversee AMR installations at customer sites, ensure system safety and performance, and document commissioning details for traceability.

The role requires hands-on experience with AMRs and ROS/ROS2, plus the ability to work independently in customer-facing environments and travel to multiple sites as needed.

Qualifications

Bachelor’s degree in Engineering in a related field is required.
Hands-on experience with AMRs and ROS/ROS2 is required.
Ability to work independently in on-site, customer-facing environments.
Willingness to travel frequently to customer sites as required.
Full right to work in Indonesia.
Exposure to industrial safety and compliance checks in manufacturing/warehouse environments.
Experience troubleshooting integrated hardware and software systems in the field.

Responsibilities

Oversee installation and activation of automation systems at customer locations.
Conduct system and safety checks to ensure compliance and optimize performance.
Document commissioning processes with deployment details, checklists, photos, and SAT reports.
Perform preventive maintenance quarterly and replace components as needed.
Troubleshoot AMRs, ROS navigation, PLCs, and related software.

Skills

Hands-on AMR experience

Independent on-site work

Troubleshooting hardware/software

Travel readiness

Education

Bachelor’s degree in Engineering (Computer, Mechatronics, Robotics, Electrical)

Tools

ROS / ROS2

PLCs

Job description

Oversee the installation and activation of automation systems at customer locations
Conduct thorough system and safety checks to ensure compliance with regulations and optimize performance
Document commissioning processes and maintain detailed records, including deployment details, checklists, photos, and SAT reports
Perform preventive maintenance of systems every quarter and replace components if necessary
Troubleshoot and resolve technical issues related to AMRs, ROS navigation, PLCs, and associated software
Coordinate with the remote support team for an efficient handover of projects during the hypercare phase
Predict and notify the team lead of any safety issues to be addressed on-site
Participate in monthly KT sessions on version upgrades and bug fixes
Provide comprehensive training to customer personnel on AMR operations and maintenance procedures
Develop relations with customer’s operations or maintenance teams
Update weekly reports regularly, highlighting progress, challenges, and resolutions
Identify and propose potential improvements to AMR performance and user experience

Requirements

Bachelor’s degree in Engineering (Computer, Mechatronics, Robotics, Electrical, or a related field)
Hands-on experience with AMRs, ROS / ROS2, PLCs, or similar automation technologies
Ability to work independently in on-site, customer-facing environments
Willingness to travel frequently to customer sites as required
Full right to work in Indonesia
Exposure to industrial safety and compliance checks in a manufacturing or warehouse environment
Experience troubleshooting integrated hardware and software systems in the field

Core Competencies

Demonstrates expertise in overseeing automation system installations, conducting compliance checks, and providing training on AMR operations. Proficient in troubleshooting integrated hardware and software systems while maintaining strong customer relations and documentation practices.

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