Footwear Quality Leader | Factory QA Manager

Shoetown Group 廣碩鞋業集團; Surabaya ꦱꦸꦫꦧꦪ; On-site; IDR 360,000,000 - 540,000,000; Full time

Benefits offered by this job

Job summary

Shoetown Group 廣碩鞋業集團 in Surabaya, East Java, seeks an experienced Quality Manager to oversee factory QA operations in our footwear manufacturing facility. You will manage the quality team, monitor daily performance, and collaborate with Production, PPIC, IE, Development, Warehouse, and customer representatives to ensure product quality and on-time delivery.

The role requires hands-on defect analysis, root cause investigation, corrective actions, and continuous improvement projects.

Qualifications

• Minimum 5 years in quality control/assurance in footwear manufacturing.
• Experience as Quality/QA/QC Manager or senior quality lead.
• Knowledge of footwear production processes (cutting, stitching, assembly, finishing).
• Hands-on defect analysis and corrective-action follow-up.
• Ability to lead quality teams and collaborate across departments.
• Fluent Bahasa Indonesia; good working English preferred.

Responsibilities

• Manage overall factory quality operations including incoming, in-line, final, and shipment quality control.
• Lead and develop the quality team, including supervisors and inspectors.
• Monitor daily quality performance, defect rates, and rework status.
• Work with Production, PPIC, IE, Development, Warehouse, and customers to prevent issues.
• Analyze defects, identify root causes, and drive corrective actions.
• Support customer audits, brand quality reviews, internal audits, and quality improvement projects.

Skills

Quality leadership

Footwear industry experience

Root cause analysis

Cross-functional collaboration

Defect analysis

English communication

Bahasa Indonesia fluency

Job description

Shoetown Group 廣碩鞋業集團 in Surabaya, East Java, seeks an experienced Quality Manager to oversee factory QA operations in our footwear manufacturing facility. You will manage the quality team, monitor daily performance, and collaborate with Production, PPIC, IE, Development, Warehouse, and customer representatives to ensure product quality and on-time delivery.

The role requires hands-on defect analysis, root cause investigation, corrective actions, and continuous improvement projects.