Food Delivery Performance & Strategy Lead

Operations, Business Strategy; Jakarta Pusat; On-site; IDR 700,000,000 - 1,000,000,000; Full time

Job summary

GrabFood Indonesia is seeking a Business Excellence Manager, Food to help shape priorities for the Head of Food Deliveries and drive execution excellence across the vertical. You will orchestrate cross-functional coordination among demand, marketplace, and territories to ensure performance tracking and timely decision-making.

Based onsite in Grab's Jakarta office, you will lead planning cycles, monitor diverse metrics, and build structured analyses with clear recommendations, delivering

Responsibilities

• Lead annual, quarterly, and monthly business planning cycles including financial planning and forecasting.
• Monitor performance across financial, commercial, marketplace, delivery, user, and merchant metrics and drive follow-up actions on gaps.
• Structure complex business problems, perform root-cause analysis, and propose actionable recommendations with quantified trade-offs.
• Build and improve dashboards, operating cadences, and management updates to enable timely decision-making.

Job description

GrabFood Indonesia is seeking a Business Excellence Manager, Food to help shape priorities for the Head of Food Deliveries and drive execution excellence across the vertical. You will orchestrate cross-functional coordination among demand, marketplace, and territories to ensure performance tracking and timely decision-making.

Based onsite in Grab's Jakarta office, you will lead planning cycles, monitor diverse metrics, and build structured analyses with clear recommendations, delivering