Food & Beverage Manager

Hilton Worldwide, Inc.; Surabaya ꦱꦸꦫꦧꦪ; On-site; USD 30,000 - 70,000; Full time

Job summary

An established industry player in hospitality is seeking a dynamic Food & Beverage Manager to oversee operations at a premier hotel. This role involves managing multiple outlets, ensuring exceptional guest experiences, and leading a talented team. You will be responsible for formulating budgets, controlling costs, and maintaining high standards of service. If you have a passion for hospitality and a proven track record in food and beverage management, this is an exciting opportunity to make a significant impact in a globally recognized company.

Qualifications

• 5-8 years experience in Food & Beverage management in a high-standard hotel or restaurant.
• Strong knowledge of food & beverage operations and cost control.

Responsibilities

• Manage Food & Beverage outlets and ensure guest satisfaction.
• Lead management teams to achieve profitability and service quality.
• Formulate budgets and monitor costs effectively.

Skills

Leadership Skills

Communication Skills

Cost Control

Team Management

Customer Relationship Management

Problem Solving

Job description

Job Description - Food & Beverage Manager (HOT0BLLG)

Job Description

Job Number:

HOT0BLLG

Work Locations

Doubletree by Hilton - Surabaya, Indonesia Jalan Tunjungan No. 12 Surabaya TBC

Hilton offers numerous opportunities across over 100 countries and territories, delivering exceptional experiences to travelers worldwide. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, among others.

If you value the impact of global travel, consider joining Hilton as a Team Member. Our purpose is to delight our guests, Team Members, and owners.

The Food & Beverage Manager is responsible for managing all Food & Beverage outlets, conference, and banqueting operations as successful profit centers, ensuring guest satisfaction and operational consistency aligned with Hilton standards. This involves planning, controlling, organizing, and marketing strategies.

What will I be doing?

As the Food & Beverage Manager, your responsibilities include:

• Managing each outlet and event according to service standards and profit margins.
• Leading management teams (Restaurant Manager / Head Chef) accountable for profitability and service quality.
• Formulating annual budgets, revenue forecasts, and marketing plans.
• Monitoring costs, controlling expenses, and adhering to budgets.
• Ensuring operational standards and SOPs are maintained and updated.
• Handling guest complaints and maintaining customer relationships.
• Coordinating marketing activities and promotions.
• Conducting departmental meetings and ensuring team training and development.
• Maintaining health and safety standards, including Fire, Hygiene, and Food Safety Management System (FSMS).
• Building and leading an efficient team, ensuring professional service and staff development.
• Managing inventory and adhering to security and emergency policies.

What are we looking for?

To succeed in this role, you should have:

• 5-8 years experience as Head of Food & Beverage in a 4/5-star hotel or high-standard restaurant.
• Proficiency in English, both verbal and written.
• Knowledge of food & beverage operations, cost control, and team management.
• Strong leadership, interpersonal, and communication skills.
• Ability to work under pressure and handle stressful situations.

What will it be like to work for Hilton?

Hilton is a leading global hospitality company committed to providing exceptional guest experiences. Our team is dedicated to creating remarkable hospitality experiences worldwide, with our team members at the heart of our success.