Food & Beverage Manager

Hilton Worldwide, Inc.; Kedungdoro; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading company in the hospitality sector is seeking a Food & Beverage Manager to oversee all outlet operations at the Doubletree by Hilton in Surabaya. The candidate should have substantial leadership experience in upscale dining and the ability to manage budgets, staff training, and quality service. This role emphasizes guest satisfaction and operational excellence, fitting within Hilton's high standards.

Qualifications

• 5-8 years of leadership experience in high-standard hotels or restaurants.
• Proficient in English with strong communication skills.
• Knowledgeable in food & beverage operations.

Responsibilities

• Manage outlets and banquets to meet service standards and profit margins.
• Develop and oversee annual budgets and revenue initiatives.
• Handle guest complaints and maintain high customer service standards.

Skills

Leadership

Communication

Interpersonal Skills

Cost Control

Attention to Detail

Job description

Job Description - Food & Beverage Manager (HOT0BLLG)

Job Description

Food & Beverage Manager (

Job Number:

HOT0BLLG

Work Locations

Doubletree by Hilton - Surabaya, Indonesia Jalan Tunjungan No. 12 Surabaya TBC

Hilton offers numerous opportunities across over 100 countries, committed to delivering exceptional guest experiences. Our brands include Hilton Hotels & Resorts, Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton, and more.

The Food & Beverage Manager is responsible for managing all food and beverage outlets, conference, and banqueting operations as successful profit centers, ensuring guest satisfaction and operational excellence in line with Hilton standards. This involves planning, controlling, organizing, and marketing.

Key Responsibilities:

• Manage outlets and banquets to meet service standards and profit margins.
• Lead management teams for each outlet, ensuring accountability for profitability and service quality.
• Develop and oversee annual budgets, forecasts, and revenue initiatives.
• Coordinate with suppliers and monitor costs to control expenses.
• Ensure operational standards, SOPs, and safety policies are adhered to.
• Handle guest complaints and maintain high customer service standards.
• Train and develop outlet managers and team members.
• Implement marketing activities and promotions.
• Conduct regular meetings and ensure team compliance with policies and safety standards.
• Participate in building a cohesive team environment focused on welfare, safety, and development.

Candidate Profile:

• 5-8 years of leadership experience in high-standard hotels or restaurants.
• Proficient in English, with strong communication and leadership skills.
• Knowledgeable in food & beverage operations, cost control, and team management.
• Able to work under pressure and handle stressful situations effectively.
• Strong interpersonal skills with attention to detail.

Working at Hilton:

Hilton is a global leader in hospitality, dedicated to providing exceptional experiences. Join us to be part of a team that values service excellence, innovation, and guest satisfaction.