Food & Beverage Manager

PT Accor Advantageplus; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

Join a dynamic team at Swissôtel Living Jakarta Mega Kuningan as a Food & Beverage Manager, where you'll oversee operations in a vibrant, upscale environment. This role involves leading teams, enhancing guest experiences, and driving profitability, all while upholding high standards of service and quality. Ideal for an experience-driven individual passionate about hospitality.

Qualifications

• Proven experience in food and beverage management, preferably in a hotel environment.
• Fluency in English and Bahasa Indonesia is required.
• Food safety certification is an advantage.

Responsibilities

• Overseeing daily operations of food and beverage outlets.
• Developing strategies to enhance guest satisfaction.
• Managing inventory and controlling costs.

Skills

Leadership

Communication

Problem-solving

Customer Service

Financial Acumen

Organizational Skills

Education

Bachelor's degree in Hospitality Management

Tools

Restaurant Management Software

Point-of-sale Systems

Job description

Swissôtel Living Jakarta Mega Kuningan is a part of Mega Kuningan, a business district with various integrated mixed use developments located in South Jakarta, Indonesia. The 240 keys hotel is the newest Accor portfolio that offers a mix of studio, one and two bedroom serviced apartments designed as a compact fusion of Japanese character with Swiss simplicity which brings a warm and personal experience throughout the hotel that promotes vitality for the body, mind and soul.

Job Description

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Swissotel Living Jakarta Mega Kuningan, Indonesia. As the F&B Manager, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest experiences, and driving profitability while maintaining high standards of quality and service.

• Lead and manage all food and beverage operations, including restaurants, bars, room service, and catering services
• Develop and implement innovative strategies to enhance guest satisfaction and increase revenue
• Oversee menu planning, pricing, and food presentation to ensure consistency with brand standards
• Manage inventory, control costs, and optimize operational efficiency
• Collaborate with other departments to coordinate events and seamless service delivery
• Recruit, train, and mentor F&B team members to maintain a high-performing workforce
• Ensure compliance with health, safety, and hygiene regulations, as well as licensing requirements
• Analyze financial reports, prepare forecasts, and develop action plans to meet business objectives
• Handle customer feedback and resolve complaints professionally and efficiently

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Proven experience in food and beverage management, preferably in a hotel environment
• Strong leadership and team development skills with the ability to motivate and inspire staff
• Excellent financial acumen, including proficiency in cost control, budgeting, and forecasting
• In-depth knowledge of food and beverage operations, trends, and best practices
• Familiarity with local and international licensing laws and regulations
• Outstanding communication, problem-solving, and customer service skills
• Proficiency in restaurant management software and point-of-sale systems
• Food safety certification (e.g., ServSafe or equivalent) is an advatage
• Ability to work flexible hours, including evenings, weekends, and holidays
• Fluency in English and Bahasa Indonesia
• Innovative mindset with a passion for creating exceptional dining experiences
• Strong organizational and time management skills
• Ability to thrive in a fast-paced, dynamic environment

Hotel & Accommodation Services 51-100 employees

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia

We are proudly part of Accor hotels, a globally renowned company with strong values and culture. We are the largest hotel company in Asia Pacific, people know and love our brand, and we are positive you will too!

Accor Plus is Asia Pacific's most expansive travel, dining, and lifestyle program. Accor Plus is accepted at over 800 Accor hotels across 18 countries in Asia Pacific. With more than 1,200 employees, 45 offices, and over 400,000 members across the Asia Pacific. Accor Plus offices are located across Australia, New Zealand, Fiji, Singapore, Malaysia, Indonesia, Philippines, India, Thailand, Vietnam and China.

All Applicants must be legally entitled to live and work in Indonesia