Food & Beverage Manager

Accor Hotels; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading hotel in Jakarta is looking for a dynamic Food & Beverage Manager. The ideal candidate will oversee daily operations to enhance guest experiences and drive profitability while ensuring high standards of quality and service. Responsibilities include managing F&B outlets, staff development, and compliance with regulations.

Qualifications

• Proven experience in food and beverage management in a hotel environment.
• Fluency in English and Bahasa Indonesia.
• Food safety certification (e.g., ServSafe or equivalent) is an advantage.

Responsibilities

• Lead and manage all F&B operations including restaurants, bars, and catering.
• Oversee menu planning, pricing, and presentation for brand consistency.
• Recruit, train, and mentor F&B team members.

Skills

Leadership

Communication

Problem Solving

Customer Service

Financial Acumen

Organizational Skills

Education

Bachelor's degree in Hospitality Management

Tools

Restaurant Management Software

Point-of-Sale Systems

Job description

Company Description

Swissôtel Living Jakarta Mega Kuningan is a part of Mega Kuningan, a business district with various integrated mixed use developments located in South Jakarta, Indonesia. The 240 keys hotel is the newest Accor portfolio that offers a mix of studio, one and two bedroom serviced apartments designed as a compact fusion of Japanese character with Swiss simplicity which brings a warm and personal experience throughout the hotel that promotes vitality for the body, mind and soul.

Job Description

We are seeking a dynamic and experienced Food & Beverage Manager to join our team in Swissotel Living Jakarta Mega Kuningan, Indonesia. As the F&B Manager, you will be responsible for overseeing the daily operations of our food and beverage outlets, ensuring exceptional guest experiences, and driving profitability while maintaining high standards of quality and service.

• Lead and manage all food and beverage operations, including restaurants, bars, room service, and catering services
• Develop and implement innovative strategies to enhance guest satisfaction and increase revenue
• Oversee menu planning, pricing, and food presentation to ensure consistency with brand standards
• Manage inventory, control costs, and optimize operational efficiency
• Collaborate with other departments to coordinate events and seamless service delivery
• Recruit, train, and mentor F&B team members to maintain a high-performing workforce
• Ensure compliance with health, safety, and hygiene regulations, as well as licensing requirements
• Analyze financial reports, prepare forecasts, and develop action plans to meet business objectives
• Handle customer feedback and resolve complaints professionally and efficiently

Qualifications

• Bachelor's degree in Hospitality Management or related field
• Proven experience in food and beverage management, preferably in a hotel environment
• Strong leadership and team development skills with the ability to motivate and inspire staff
• Excellent financial acumen, including proficiency in cost control, budgeting, and forecasting
• In-depth knowledge of food and beverage operations, trends, and best practices
• Familiarity with local and international licensing laws and regulations
• Outstanding communication, problem-solving, and customer service skills
• Proficiency in restaurant management software and point-of-sale systems
• Food safety certification (e.g., ServSafe or equivalent) is an advatage
• Ability to work flexible hours, including evenings, weekends, and holidays
• Fluency in English and Bahasa Indonesia
• Innovative mindset with a passion for creating exceptional dining experiences
• Strong organizational and time management skills
• Ability to thrive in a fast-paced, dynamic environment