FM & GA Department Head

Siloam Hospitals Group; Makassar; On-site; IDR 167,400,000 - 279,000,000; Full time

Job summary

Siloam Hospital Makassar is seeking a Facilities Management and General Affairs leader to guide a team of technicians and GA staff. The role focuses on implementing service strategies, ensuring compliance, and delivering high-quality facilities operations within approved budgets and regulatory standards.

The successful candidate will oversee maintenance planning, safety, and performance targets, while cultivating strong relationships with vendors and government agencies to support hospital

Qualifications

• Bachelor's degree in facilities management, business administration, healthcare administration, or related major.
• 4–5 years of facilities management experience in a hospital setting (at least 2 years in a supervisory role).
• Strong understanding of facilities management principles including maintenance, safety, and compliance.
• Proficiency in facilities management software and Microsoft Office (Excel/Word).
• Good organizational skills to manage multiple responsibilities and projects.

Responsibilities

• Plan and monitor FM & GA service strategies to achieve hospital performance targets.
• Provide leadership to technicians and GA staff to ensure operations meet budgets and regulatory requirements.
• Plan, prioritize, and supervise all repairs and maintenance of facilities and medical equipment.
• Handle and evaluate complaints to drive service improvements.
• Build trust and relationships with external parties, vendors, and government agencies.

Skills

Leadership

Team management

Facilities management

Risk management

Budget awareness

Education

Bachelor's degree in Facilities Management/Business Administration/Healthcare Administration

Tools

Facilities management software

MS Office (Excel, Word)

Job description

Siloam Hospital Makassar is a referral centre that supports Siloam network hospitals in the provinces of Sulawesi, Maluku, NTT and Papua. The hospital is collaborating with the Faculty of Medicine of Hasanudin University Makassar to establish a medical education centre and improve health services for people in the area, while strengthening Makassar's status as the Gateway to a more developed Eastern Indonesia.

Job Description

• Plan and monitor the implementation of FM & GA service strategies and initiatives in achieving Hospital performance targets related to risk management and ensuring service quality in accordance with applicable standards, provisions and laws/regulations
• Provide leadership and guidance in directing and developing a team of technicians and GA staff to ensure Hospital FM and GA operations and initiatives are established and implemented effectively in accordance with approved budgets, agreed performance targets and applicable regulatory, licensing and accreditation requirements
• Plan, prioritize, and supervise every repair and maintenance activity for facilities (buildings, medical equipment, etc.) carried out in a timely, cost-effective manner and with minimal risk of damage
• Handle and evaluate complaints from service users to plan service improvements
• Build trust and develop good working relationships with external parties, third party vendors/contractors and government agencies

Qualifications

• Bachelor Degree from Facilities Management, Business Administration, Healthcare Administration, or any related major
• Have minimum of 4-5 years of experience in facilities management experience in a hospital setting (preferably with minimum 2 years of supervisory experience in the relevant field)
• Deep understanding of facilities management principles, including maintenance, safety, and compliance.
• Proficiency in facilities management software, administrative systems, and Microsoft Office Suite (especially Excel and Word).
• Strong organizational abilities to manage multiple responsibilities and projects simultaneously.