Floor Captain - SKYE Jakarta

ISMAYA GROUP; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A prominent hospitality company in Jakarta is seeking a Floor Captain to oversee bar operations and ensure exceptional customer service. The ideal candidate will have 1-2 years of experience in a similar role, strong communication skills, and attention to detail. This full-time position offers opportunities for training, a competitive salary, healthcare, and employee discounts.

Benefits

Healthcare coverage

Employee discounts

Career progression opportunities

Qualifications

• Minimum 1-2 years experience in a similar floor captain role within the bar/hospitality industry.
• Proven track record of maintaining high standards of cleanliness and hygiene.

Responsibilities

• Takes the guest’s orders and serves food and beverages.
• Responsible for clearing and setting up tables.
• Knowledge on products and promotions.

Skills

Customer service

Communication skills

Attention to detail

Flexibility

Job description

About the role

As a Floor Captain - Bar Concept at ISMAYA GROUP, you'll be responsible for overseeing the smooth running of the bar operations, ensuring exceptional customer service and maintaining high standards of quality. This is a full-time position based in Jakarta, where you'll be part of a dynamic and vibrant team, dedicated to delivering an outstanding guest experience.

What you'll be doing

• Takes the guest’s orders, serves food and beverages, prepares itemized checks and accepts payments for processing
• Responsible for clearing and setting up tables with providing his guests with any condiments or additional cutleries they may require
• Knowledge on its products and promotions
• Responsible for opening or closing the guest seating area as well as perform any other reasonable duty assigned by the Bar Manager

What we're looking for

• Minimum 1-2 years experience in a similar floor captain role within the bar/hospitality industry
• Excellent customer service and communication skills
• Attention to detail and the ability to work in a fast-paced environment
• Proven track record of maintaining high standards of cleanliness and hygiene
• Flexible and adaptable, with the ability to work shifts, including evenings and weekends

What we offer

At ISMAYA GROUP, we're committed to providing our employees with a supportive and rewarding work environment. You'll have access to ongoing training and development opportunities, a competitive salary and a range of benefits, including healthcare coverage, employee discounts and opportunities for career progression.

About us

ISMAYA GROUP is a leading hospitality and lifestyle company in Indonesia, known for its diverse portfolio of restaurants, bars, clubs and event spaces. With a strong focus on innovation, quality and exceptional customer service, we strive to create unique and memorable experiences for our guests. Join our team and be a part of our continued growth and success!