Flight Market Manager (Airlines Connectivity and Partners)

ID01 PT Traveloka Indonesia; Daerah Khusus Ibukota Jakarta; On-site; USD 60.000 - 80.000; Full time

Job summary

A leading travel technology firm in Jakarta is seeking a Flight Market Manager to manage strategic partnerships and drive revenue growth. You will handle commercial negotiations, data analytics, and collaborate across teams to optimize processes. The ideal candidate has a Bachelor's degree and 3-5 years of account management experience, ideally in the travel industry. Enjoy a dynamic work environment with a focus on growth and innovation.

Qualifications

• Minimum of 3-5 years experience in account management.
• Experience in airlines and/or travel industry is preferable.
• Excellent communication to influence stakeholders.

Responsibilities

• Develop knowledge of assigned partner accounts.
• Participate in partner agreement negotiations.
• Manage external partners' service delivery.

Skills

Account management

Communication skills

Analytical skills

Project management

Education

Bachelor's degree in Business/Communications/Social Science

Job description

Flight Market Manager (Airlines Connectivity and Partners) page is loaded

Flight Market Manager (Airlines Connectivity and Partners)

Apply locations Indonesia - Jakarta, Green Office Park 1 Malaysia - Local Office time type Full time posted on Posted 2 Days Ago time left to apply End Date: September 1, 2025 (30+ days left to apply) job requisition id R0007408

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

This KPI-driven role is focused on sustaining and growing revenue and profitability. It requires significant engagement with current and prospective GDS, aggregator and wholesaler partners to build strong, strategic relationships.

• Develop good knowledge of assigned partner accounts and become the go-to source for all information relating to external partners, including making contributions to market strategies.

• Commercial Negotiations: Participate in partner agreement negotiations and support with data analysis and recommendations to secure competitive terms and drive revenue.

• Cultivate Partnerships: Cultivate and maintain strong relationships with partners, prioritizing high-value, strategic partners.

• Data Analytics: Analyze and utilize data to provide recommendations and consultations to identify and take actions on strategic opportunities.

• Drive revenue growth via securing optimum supply offerings from partners and ensure good utilization of supply offerings by all markets.

• Operational Management:

  • Monitor day-to-day API performance to ensure external partners are alerted to spikes in error rates and protect sales volume from possible disruption.

  • Be the second point of escalation for Customer Support to resolve issues with external partners and ensure flight operations run smoothly.

  • Manage external partners’ service delivery and ensure they perform in accordance to agreed service level agreements.

• Collaborate Across Teams: Liaise with internal teams in each market, Product, Marketing, Analytics, Customer Support to drive supply effectiveness, price competitiveness, inventory optimization and smooth flight operations.

• Optimize Systems and Processes: Leverage and refine existing business and operational tools to maximize productivity, ensuring alignment with Traveloka’s operational goals.

• Stay Industry-Savvy: Maintain a comprehensive understanding of travel and airline industry dynamics, including competitor models, market trends.

Requirements

To be successful in this role, you must possess:

• A minimum of Bachelor's degree in Business/Communications/Social Science from top local or overseas universities.

• A minimum of 3-5 years of experience in account management, customer success and partners management. Experience in airlines and/or the travel industry is preferable.

• Understanding of basic GDS, airlines or travel agents ticketing and operations. Knowledge or experience in fare distribution from airlines to travel agencies is a plus.

• Excellent communication skills to present and influence stakeholders and external partners

• Ability to manage and achieve performance targets

• Excellent analytical skills and ability to interpret complex data to drive decision-making.

• Willingness to travel, conduct partner visits and work beyond office setting as needed

• Demonstrating quick learning and results-driven.

• A proactive mindset with ability to foster partnerships

• Strong project management skills, with the ability to manage multiple initiatives simultaneously and deliver results within deadlines.

• Demonstrate ability to collaborate effectively with cross-functional teams and stakeholders at all levels.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!