Fleet Admin (Ground Transportation) - Temporary

Discova; Provinsi Bali; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

Join Discova as a Fleet Executive, where you will manage transportation reservations and collaborate with various teams to enhance operational efficiency. This role requires strong problem-solving abilities and customer service skills, with a focus on ensuring safety and compliance. As a leader in destination management, Discova offers a supportive team culture and numerous advancement opportunities.

Qualifications

• Fluent in the local language and intermediate to advanced English level.
• Degree in Hospitality or Tourism preferred.

Responsibilities

• Manage the reservations system for transportation.
• Work with the Reservation team to fulfill transfer logistics.
• Ensure drivers follow health and safety regulations.

Skills

Problem-solving

Customer service

Attention to detail

Education

Degree in Hospitality or Tourism

Job description

About the opportunity:

We are seeking a Fleet Executive to join our global family. The role of the Fleet Executive is to ensure that Discova meets and exceeds its goals and operates successfully within the Fleet team.

This will involve delivering best-in-class service and memorable local experiences for the customer.

Operationally, the role will be responsible for assigning and managing the fleet, handling operational issues, and continually providing feedback to management on risks and possible improvements of how we operate our products.

Key responsibilities

• Manage the reservations system for transportation
• Work closely with the Reservation team to ensure all transfer logistics are fulfilled according to company SOPs
• Effectively cooperate with OPS, Reservations, Product, Sales, Customer Experience and Suppliers for seamless daily operations and overall service improvements
• Report to Fleet Team Leader for any required repair and inspections
• Ensure all drivers follow Discova’s and government health and safety regulations
• Ensure 24/7 support on the ground for client’s complaints and incidents

About you

The Essentials:

• Fluent in the local, national language and intermediate to advanced written and spoken English level.
• A Degree in Hospitality or Tourism would be an advantage

The Attributes:

• Well-developed problem-solving skills
• Excellent customer service skills
• Close attention to detail
• Personally aligned with Discova’s values as a company
• Can work well independently and as part of a team

About Discova

As a leading regional destination management company operating in numerous destinations across South, East, and Southeast Asia, joining the Discova team means being in your element.

Discova holds responsible travel at its core, working responsibly with customers, host communities and local business partners to offer the best value, highly rated experiences with customer satisfaction as a hallmark of their service. As a company, we provide thrilling global career advancement opportunities, a wonderful and supportive team culture, distinctive leave benefits, and social events that stand out in the industry.

Discova’s people are homegrown—95% are locals, blending local know-how with an understanding of what makes a Discova trip to their home country special.

To be part of the Discova family is to be in your element, and being in your element means being the best you can be in any situation, doing what you love, whatever your role, being valued for who you are and what you do, continuing to grow as the world changes, and joining a family that creates a world of possibilities.

To learn more about Discova click: https://bit.ly/4hEd88H

Get in touch now and Discova a world of possibilities!