Fine Jewelry Sales Concierge: Walk-In Consultations

The Carat Corner

Jakarta Utara

On-site

IDR 33,480,000 - 55,800,000

Full time

14 days+

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Job summary

The Carat Corner is a modern fine and lab-grown diamond jewelry brand that seeks a Sales Promotion Person to join our mall booth team in Jakarta. You will greet walk-in customers, provide jewelry consultations, and help buyers select products that fit their needs.

You should have at least 1 year in SPG/Retail, strong product knowledge, and confident communication. Shift work, weekends, and public holidays are required; experience with smartphone/tablet POS and EDC is a plus.

Qualifications

  • Minimum education: SMA/SMK/D3 or equivalent.
  • Very good product knowledge.
  • Friendly, polite and persuasive communication skills.
  • Experience in SPG/Retail preferred in jewelry or premium fashion.
  • Willing to work shifts, weekends and holidays; high-value item handling.

Responsibilities

  • Greet mall visitors, provide jewelry consultations, and assist customers in selecting appropriate products
  • Demonstrate deep product knowledge to educate customers about jewelry materials, designs, and pricing
  • Conduct regular follow-up with customers to build relationships and increase sales potential
  • Operate and maintain the island booth in the mall according to assigned shift schedules
  • Ensure cleanliness and neatness of store displays and maintain security of displayed and stored jewelry
  • Process customer payments carefully using POS systems and EDC machines (Debit/Credit)
  • Record daily stock and sales and coordinate with Senior Sales / Supervisor

Skills

Product knowledge
Communication skills
Customer service

Education

SMA/SMK/D3 or equivalent

Tools

POS systems
EDC machines

Job description

The Carat Corner is a modern fine and lab-grown diamond jewelry brand that seeks a Sales Promotion Person to join our mall booth team in Jakarta. You will greet walk-in customers, provide jewelry consultations, and help buyers select products that fit their needs.

You should have at least 1 year in SPG/Retail, strong product knowledge, and confident communication. Shift work, weekends, and public holidays are required; experience with smartphone/tablet POS and EDC is a plus.

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