Field Fraud Investigator: Boost Bank Security

Amar Bank; Makassar; On-site; IDR 12,000,000 - 18,000,000; Full time

Job summary

Amar Bank is seeking a Field Fraud Investigator to conduct field investigations, gather evidence, and support fraud prevention initiatives. The role requires strong analytical skills, attention to detail, and adherence to established procedures. You will work with internal teams and stakeholders to verify suspected fraud cases.

The position involves field visits, report preparation, and maintaining confidential data while meeting productivity and quality targets set by the Anti-Fraud team.

Qualifications

• Minimum Diploma degree in any discipline.
• Minimum 2 years of anti-fraud, investigation, or internal audit within the financial services industry.
• Good understanding of digital products and application processes in Financial Services Institutions.

Responsibilities

• Investigate fraud cases escalated to the Anti-Fraud team or cases categorized as fraud signals.
• Maintain productivity and quality targets for field investigations while gathering findings during site visits.
• Prepare investigation reports and maintain the Fraud Case Tracker.
• Collect, validate, and maintain supporting evidence with data confidentiality.
• Review suspicious transactions based on fraud alerts and perform customer confirmation when required.
• Conduct field visits and coordinate with internal and external stakeholders as needed.
• Ensure all investigation documentation is complete, accurate, and maintained per company policies.

Skills

Analytical skills

Attention to detail

Computer skills

Education

Diploma

Job description

Amar Bank is seeking a Field Fraud Investigator to conduct field investigations, gather evidence, and support fraud prevention initiatives. The role requires strong analytical skills, attention to detail, and adherence to established procedures. You will work with internal teams and stakeholders to verify suspected fraud cases.

The position involves field visits, report preparation, and maintaining confidential data while meeting productivity and quality targets set by the Anti-Fraud team.