Field Coach - Beauty Luxury Brands

LUXASIA; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

LUXASIA seeks an experienced trainer to develop and implement training programs for luxury beauty products across its retail network. The ideal candidate will possess strong storytelling skills and a background in the beauty industry, driving brand loyalty through effective coaching and training.

Qualifications

• Minimum 2 years’ experience in retail or luxury industry training.
• Strong storytelling ability to convey brand values.
• High competence in presentation and communication.

Responsibilities

• Create in-store training plans for product categories.
• Conduct training and evaluate its effectiveness.
• Manage training schedules and support product launches.

Skills

Training Program Planning

Storytelling

People-Oriented

Commercial Acumen

Field Coaching

Communication Skills

Presentation Skills

Tools

MS Office

Job description

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 120 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermès, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents which shapes the face of luxury beauty, and delight consumers daily across our growing footprint of 15 markets. Come join us now.

Job Description:

• Create in-store training plan for all categories
• Conduct training for new product and existing products
• Conduct training to support product launch / refreshment / newcomer
• Supporting trainers in classroom training execution
• Implement in store training & Coaching
• Monitoring & evaluating training effectiveness
• Coordination with Brand & Sales team for NPD & BA development
• Manage training schedule for Experts
• Act as an ambassador & Representative for the brand (Product demo, live streaming, etc)
• Manage Roleplay for the BA Team

Knowledge, Skills and Experience:

• At least 2 years’ solid experience in planning and conducting training programs both in classroom and field coaching, preferably within retail, luxury or service industry
• Strong ability to story tell brand, brand values and products in a compelling manner to increase brand love
• Having experiences in beauty industry, handling Fragrances, Skin Care, and Make Up category will be preferable
• People oriented, highly self-motivated and creative mind
• Strong commercial acumen combined with a drive for result
• Good command of both written, spoken English
• Team player that display tact and good initiative with a pleasant disposition
• Proficient in MS Office Applications
• Good written and verbal communication skills
• Experience in training and field coaching
• High level of competence in presentation and communication