Facility Staff

ASRI (a subsidiary of Agung Sedayu Group); Jakarta Pusat; On-site; IDR 89,280,000 - 156,240,000; Full time

Job summary

ASRI (a subsidiary of Agung Sedayu Group) is seeking a Clubhouse Operations Manager to oversee daily clubhouse facilities across residential properties in West Jakarta. You will ensure a safe, clean, and enjoyable environment for residents and guests, including pools, gym, courts, and recreational areas.

The role requires a bachelor’s or diploma with 2+ years in clubhouse or facility management, strong knowledge of maintenance planning, asset management, and OHS, and proficiency in MS Office;

Qualifications

• Min. Bachelor's Degree (S1) or Diploma (D3) in any major.
• Min. 2 years of experience in clubhouse operations, property management, building management, hospitality, or facility management, with hands-on experience managing clubhouse facilities such as swimming pools, gyms, sports courts, and other recreational facilities.
• Strong knowledge of clubhouse operations, building maintenance, preventive maintenance, asset management, and facility safety standards.
• Experience in handling facility administration, procurement, inventory control, maintenance planning, vendor coordination, contracts, and operational reporting.
• Good understanding of Occupational Health & Safety (OHS), swimming pool operations, sports facility management, and emergency response procedures.
• Proficient in Microsoft Office (Excel, Word, and PowerPoint); experience with Facility Management Systems (FMS), CMMS, or ERP systems is an advantage.
• Strong communication, customer service, problem-solving, organizational, and interpersonal skills, with the ability to coordinate multiple operational activities and deliver excellent service to residents and guests.
• Willing to be placed at Taman Anggrek Residence (West Jakarta) or District 8 (SCBD).

Responsibilities

• Manage the daily operations of the clubhouse and its facilities, including the gym, swimming pool, sports courts, recreational areas, and other amenities, ensuring a safe, clean, and comfortable environment for residents and visitors.
• Plan, coordinate, and monitor preventive and corrective maintenance of clubhouse facilities, building assets, equipment, and utilities to ensure optimal functionality and service quality.
• Conduct routine inspections of clubhouse facilities and sports areas to ensure compliance with operational standards, safety regulations, cleanliness, and service excellence.
• Provide excellent customer service by assisting residents and guests, supervising clubhouse activities, enforcing facility regulations, and ensuring the proper use of sports and recreational equipment.
• Manage facility administration, including maintenance schedules, asset records, inventory, procurement, vendor coordination, contracts, permits, and operational documentation.
• Prepare periodic reports on facility operations, maintenance activities, asset utilization, operational expenses, and budget monitoring while recommending continuous improvements.
• Ensure compliance with company policies, SOPs, and Occupational Health & Safety (OHS) standards, and perform other duties assigned by management to support clubhouse and facility operations.

Skills

Clubhouse operations

Customer service

Communication skills

Organizational skills

Education

Bachelor's Degree or Diploma in any major

Tools

FMS/CMMS/ERP systems

Microsoft Office (Excel/Word/PowerPoint)

Job description

• Min. Bachelor's Degree (S1) or Diploma (D3) in any major.
• Min. 2 years of experience in clubhouse operations, property management, building management, hospitality, or facility management, with hands-on experience managing clubhouse facilities such as swimming pools, gyms, sports courts, and other recreational facilities.
• Strong knowledge of clubhouse operations, building maintenance, preventive maintenance, asset management, and facility safety standards.
• Experience in handling facility administration, procurement, inventory control, maintenance planning, vendor coordination, contracts, and operational reporting.
• Good understanding of Occupational Health & Safety (OHS), swimming pool operations, sports facility management, and emergency response procedures.
• Proficient in Microsoft Office (Excel, Word, and PowerPoint); experience with Facility Management Systems (FMS), CMMS, or ERP systems is an advantage.
• Strong communication, customer service, problem-solving, organizational, and interpersonal skills, with the ability to coordinate multiple operational activities and deliver excellent service to residents and guests.
• Willing to be placed at Taman Anggrek Residence (West Jakarta) or District 8 (SCBD).

Job Responsibilities:

• Manage the daily operations of the clubhouse and its facilities, including the gym, swimming pool, sports courts, recreational areas, and other amenities, ensuring a safe, clean, and comfortable environment for residents and visitors.
• Plan, coordinate, and monitor preventive and corrective maintenance of clubhouse facilities, building assets, equipment, and utilities to ensure optimal functionality and service quality.
• Conduct routine inspections of clubhouse facilities and sports areas to ensure compliance with operational standards, safety regulations, cleanliness, and service excellence.
• Provide excellent customer service by assisting residents and guests, supervising clubhouse activities, enforcing facility regulations, and ensuring the proper use of sports and recreational equipment.
• Manage facility administration, including maintenance schedules, asset records, inventory, procurement, vendor coordination, contracts, permits, and operational documentation.
• Prepare periodic reports on facility operations, maintenance activities, asset utilization, operational expenses, and budget monitoring while recommending continuous improvements.
• Ensure compliance with company policies, SOPs, and Occupational Health & Safety (OHS) standards, and perform other duties assigned by management to support clubhouse and facility operations.