Facilities Administrator

NTT Limited; Jakarta Pusat; Hybrid; IDR 78,120,000 - 122,760,000; Full time

Benefits offered by this job

Hybrid working

Job summary

NTT DATA in Jakarta is seeking a Facilities Administrator to support maintenance and repairs under a Facilities Manager. You will ensure SLA-aligned requests, coordinate service requests, participate in daily inspections, and maintain safety and cleanliness across the workspace.

The role offers hybrid working and opportunities to grow within a global team, with responsibilities spanning coordination, documentation, and stakeholder liaison to keep facilities running smoothly.

Qualifications

• High school certificate.
• Relevant vocational training.
• Some experience in a similar role.

Responsibilities

• Ensures maintenance and repairs requests are carried out in line with the service level agreement.
• Coordinates the distribution of and response to all facilities service requests.
• Participates in daily building inspections and ensures compliance with Health and Safety Act.
• Conducts daily walkabouts to check cleanliness of bathrooms, break rooms and kitchens.
• Documents and reports on maintenance requests to management.
• Coordinates routine maintenance and updates the maintenance database.
• Maintains office facilities, tools, equipment and stock levels.
• Liaises with internal and external stakeholders including security and cleaning staff.

Skills

Verbal & written communication

Time management

Organizational skills

Problem solving under pressure

Proactive & self-motivated

Interpersonal sensitivity

Safety awareness

Facility/layout knowledge

Education

High school certificate

Relevant vocational training

Job description

Continue to make an impact with a company that is pushing the boundaries of what is possible. At NTT DATA, we are renowned for our technical excellence, leading innovations, and making a difference for our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can continue to grow, belong, and thrive. Your career here is about believing in yourself and seizing new opportunities and challenges. It’s about expanding your skills and expertise in your current role and preparing yourself for future advancements. That’s why we encourage you to take every opportunity to further your career within our great global team.

Your day at NTT DATA The Facilities Administrator has the primary responsibility to support general maintenance and repairs activities within the organization. This role works under supervision of a Facilities Manager/Leader.

Key responsibilities:

• Ensures that all maintenance and repairs requests received within the organization are carried out in line with the service level agreement.
• Coordinates the distribution of and response to all service requests related to the facilities.
• Participates in daily building inspections and ensures that all work undertaken conforms to the Health and Safety Act.
• Conduct daily walkabouts, checking the cleanliness of all areas, especially bathrooms, break rooms and kitchens.
• Documents and reports on in progress, new and/or completed maintenance, and repair requests to management.
• Coordinates routine maintenance and repairs schedule and assists with ensuring that the tasks are completed according to the schedule and updates / maintains the maintenance database.
• Provides support to ensure that all office facilities, tools, equipment, and stock (office consumable) levels are maintained and securely stored.
• Liaises with all internal and external stakeholders including building services management, security, and access control and cleaning staff.
• Escalates non-performance of internal and external stakeholders to the management.
• Assists with any relevant activities as assigned by management.

To thrive in this role, you need to have:

• Proactive and motivated and can work independently, as well as under supervision.
• Some knowledge of general hygiene practices.
• Some knowledge of facility layout.
• Good verbal and written communication skills.
• Detail orientated with good organizational skills.
• Some knowledge of safety practices.
• Good at time management.
• Ability to work well under pressure.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.

Academic qualifications and certifications:

• High school certificate.
• Relevant vocational training.

Required experience:

• Some experience gained in a similar role and preferably a related work environment.

Workplace type: Hybrid Working

Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category.

Your career here is about believing in yourself and taking on great opportunities and new challenges. It’s about growing your skills and expertise in your current role and preparing yourself for the future. That’s why we encourage you to take every opportunity to grow your career within our great global team.