F & B Team Leader Tea Specialties - Park Hyatt Jakarta

Hyatt Hotels Corporation; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading international hotel chain seeks an Outlet Manager for their Jakarta property. This role oversees food and beverage operations, ensuring adherence to brand standards and guest satisfaction. The ideal candidate will have a degree in Hospitality and experience in a 5-star environment, showcasing strong leadership and communication skills.

Qualifications

• Indonesian nationality preferred with 1 year experience in a similar role.
• Luxury hotel experience is an advantage.
• Strong English communication and leadership skills necessary.

Responsibilities

• Ensure high standards of food and beverage services and guest satisfaction.
• Supervise daily operations in the outlet, especially during busy periods.
• Coordinate with various departments to ensure seamless service.

Skills

Leadership

Guest service mindset

People management

Business acumen

Communication

Education

Degree in Hospitality or related field

Job description

Summary

• Ensures that minimum brand standards have been implemented.
• Ensures that all Touches of Hyatt and the Food and Beverage Top 20 are implemented.
• Responds to the results of the Consumer Audit and ensures that the relevant changes are implemented.
• Works closely with other Outlet Managers in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
• Ensures that Food and Beverage employees work in a supportive and flexible manner with other departments, in a spirit of “We work through Teams”.
• Ensures that the outlet is kept clean and organized, both at the front as well as the back of house.
• Assists in liaising with the Kitchen and Beverage Department on daily operations and quality control if appropriate.
• Acts as a hands-on supervisor and is present at all times in the Outlet, especially during busy periods.
• Assists with conducting monthly inventory checks on all operating equipment and supplies.
• Coordinates with the Housekeeping Department to ensure cleaning schedules are strictly adhered to.
• Implements food safety programs and procedures.
• Practices safety in handling food at all times.
• Maintains high standards of personal and environmental hygiene in the food and beverage business.

Qualifications

• Indonesian nationality with a degree in Hospitality or a related field.
• Minimum of 1 (one) year of experience in a similar position within a 5-star international hotel chain.
• Previous experience in a luxury hotel or international experience is an advantage.
• Strong leadership and business acumen.
• Excellent English communication skills, with a strong guest service mindset and people management & development skills.

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