F&B Sales Executive

Accor Hotels; Daerah Khusus Ibukota Jakarta; On-site; USD 30,000 - 60,000; Full time

Job summary

Join a dynamic team at a prestigious 5-star hotel in Jakarta, where you will play a crucial role in coordinating group arrangements and ensuring exceptional service standards. This position offers the opportunity to work in a vibrant environment, engaging with diverse clients and enhancing their experience. With a focus on quality and guest satisfaction, you will be instrumental in facilitating successful events and maintaining high operational standards. This is a fantastic chance to develop your career within a globally recognized hospitality brand, where your contributions will be valued and rewarded.

Benefits

Employee benefit card for discounts

Learning programs

Talent development opportunities

Qualifications

• 1-2 years experience in F&B Sales Executive role.
• Strong communication skills in Bahasa Indonesia and English.

Responsibilities

• Coordinate group arrangements and facilitate program planning.
• Ensure guest satisfaction and maintain service quality standards.

Skills

F&B Sales Coordination

Communication Skills

Group Booking Management

Service Quality Standards

Education

High School Diploma

Bachelor's Degree in Hospitality Management

Job description

Company Description

Pullman Jakarta Central Park is a 5 star hotel located in Podomoro City in West Jakarta adjacent to Central Park Mall, an international award winning shopping icon in Asia.

With 317 beautiful guestrooms & Suites, featuring an Executive Club Lounge, Collage All Day Dining serving International Cuisines, the cozy BUNK Lobby Lounge, 9 meeting & conference venues hosting up to 5.000 delegates, and the relaxing Fit & Spa, the hotel is ideal for business & leisure travelers with its pop-art interior design.

Job Description

What you will be doing:

• Coordinate all group arrangements
• Work with group contacts to facilitate program planning and requirements
• Communicate group needs and specifications to all relevant departments
• Follow up with Post-Conference reports and review group billings
• Input all group bookings and update booking activities in the system on a weekly basis
• Prepare reports, maintain proper records and filing system in accordance to F&B sales administration process
• Ensures guest satisfaction, quality and high standards of service for customers
• Helps the point of sale attain profitable results
• Ensure strict application of in focus SOPs and is responsible for minimum score achievement as per regular target

Qualifications

• Minimum 1-2years previous experience within similar role as F&B Sales Executive
• Good communications skills, both written and verbal in Bahasa Indonesia and English
• Good knowledge of F&B service operation
• Working experience in 5* hotel operation is highly regarded

Additional Information

• Employee benefit card offering discounted rates in Accor worldwide
• Learning programs through our Academies
• Opportunity to develop your talent and grow within your property and across the world!
• Open your way to get the talent development opportunities inAccorhotels in the future