F&B Marketing Manager

Ihg, L.C.; Indonesia; On-site; IDR 334,800,000 - 558,000,000; Full time

Benefits offered by this job

Hotel discounts

Career growth opportunities

Job summary

IHG adalah perusahaan hotel terkemuka全球 yang menawarkan pengalaman tamu yang unik. F&B Marketing Manager di Bali bertanggung jawab mengatur rencana pemasaran restoran & bar, memimpin inisiatif pra-pembukaan, dan memastikan kepatuhan terhadap standar merek Regent Hotels & Resorts.

Posisi ini berfokus pada kolaborasi lintas fungsi, pengelolaan konten pemasaran, hubungan tamu, serta kemitraan yang meningkatkan visibilitas dan pendapatan F&B di resor.

Responsibilities

• Atur, perbarui, dan koordinasikan rencana pemasaran restoran & bar tahunan, laksanakan aktivitas pemasaran untuk semua tawaran R&B.
• Koordinasikan semua persyaratan untuk menu R&B, termasuk penyuntingan menu, terjemahan, cetak, dan serupa.
• Kelola semua materi pemasaran internal, termasuk spanduk di layar, materi kamar, konten aplikasi; patuhi standar merek Regent Hotels & Resorts.
• Berkomunikasi & berinteraksi dengan tamu setiap hari untuk mempromosikan layanan restoran & bar secara on-site melalui inisiatif pemasaran yang ditargetkan.
• Koordinasikan dengan tim Pemasaran dan R&B semua fotografi & videografi makanan & minuman, termasuk sesi foto dan produksi video.
• Usulkan ide kemitraan relevan yang bisa memberi nilai tambah bagi fasilitas kami, baik secara finansial maupun PR.
• Rencanakan dan koordinasikan jadwal kunjungan KOL sepanjang tahun kalender, serta pastikan tim R&B diberi pengarahan sebelum kunjungan.
• Menjadi advokat sejati untuk restoran & bar di pulau ini, sering mengunjungi hotspot kuliner dan mengenal pelaku industri lainnya.
• Tetap terinformasi tentang tren kuliner domestik dan internasional, untuk memastikan program resort atau aktivasi lebih maju dari tren.
• Gunakan umpan balik tamu untuk menyarankan tren dan preferensi baru ke tim kuliner & F&B, serta pantau tren industri dan aktivitas pesaing.
• Pimpin semua saluran ulasan tamu — termasuk TripAdvisor, Facebook, dan Google — pastikan ulasan ditanggapi tepat waktu dan dianalisis untuk peningkatan skor.
• Menyusun & mempresentasikan laporan kepada manajemen senior berdasarkan kebutuhan yang telah ditentukan; menulis memo & surat bersifat rahasia untuk fungsi operasional & administrasi.
• Saat diperlukan, atur reservasi kelompok untuk outlet dan bertindak sebagai manajer pertemuan & acara.
• Lakukan tugas lain yang ditugaskan manajemen dari waktu ke waktu.
• Konsolidasikan laporan MKT mingguan & bulanan F&B.

Job description

F&B Marketing Manager

Perusahaan : Ihg, L.c.

Jenis Pekerjaan : Full-Time Indonesia

Deskripsi Pekerjaan - F&B Marketing Manager

Description

IHG® is one of the world’s leading hotel companies, with a promise to provide True Hospitality for Good. Making everyone feel welcome and cared for, recognized and respected, whoever and wherever they are in the world. Join us and not only can you benefit from the world of variety and opportunity that comes with working for a global organization, but you can also look forward to being part of a company that will appreciate you for being you. We give you room to be yourself.

Do you see yourself as F&B Marketing Manager at Regent Bali Canggu?

Regent is the epitome of modern luxury for the world’s most discerning travelers. Pushing the boundaries of refined living since 1971, Regent colleagues have set out once more to reimagine uplifting experiences that balance serenity and stimulation to heighten the senses. We’re seeking passionate leader who is a pre-opening leader and can combine informality and fun with professionalism and sophistication, leaders with an inclusive spirit who embrace individuality and inject positivity into their work environments.

Our colleagues are fundamental to delivering the memorable experiences, and we are committed to creating a culture as diverse as the distinct hotels in our portfolio. If you understand the luxury levers that will help, bring to life a unique guest experience then we would love to hear from you.

Your day to day

• Manage, update, and coordinate the yearly Restaurant & Bars marketing plan, execute marketing activities and strategies to promote all R&B offerings.

• Coordinate all requirements for R&B menus, including menu editing, translation, printing, and similar.

• Manage all in-house marketing collaterals, including banners on screens, in-room collateral, App-content; adhering to Regent Hotels & Resorts brand standards.

• Communicate and interact on daily basis with guests and promote on-site all restaurants and bars exceptional guest service, products, and chef’s profiles through targeted marketing initiatives.

• Coordinate together with the Marketing and R&B team all food and beverage photography and videography, including photoshoots and video production.

• Put forward relevant partnership ideas that can bring value to our establishments, either monetary or PR worthy.

• Plan and coordinate a schedule of KOL visits throughout the calendar year, and ensure the R&B team are briefed accordingly prior to each visit.

• Be a true advocate of restaurants & bars on the island. Frequent the culinary hotspots and get to know the fellow industry players.

• Keep abreast of dining trends both domestically and internationally, to ensure that any resort programs, partnerships or activations are ahead of the trends.

• Use guest feedback to suggest new trends and preferences to the culinary and food and beverage team. Stay up-to-date with industry trends and competitor activities to identify opportunities for differentiation and growth.

• Lead all guest review channels — including TripAdvisor, Facebook, and Google — ensuring that reviews are responded to in a timely manner, and consolidated and presented to the R&B team. Devise strategies to grow these channels and increase ratings.

• Prepare and present reports to senior management based on pre-determined requirements. Type reports, memos, and correspondences including those of confidential nature for the operations and administrative functions and maintain files accordingly.

• When and if necessary, handle group reservations for outlets and act as a meetings & events manager.

• Perform any other duties that may be assigned by the management from time to time.

• Consolidate F&B weekly & monthly MKT report.

Accountabilities

Meeting Rooms Sales target as per the allocated segment along with the desired guest experience scores.

What we offer

In return we'll give you a competitive benefit package including, hotel discounts worldwide and the opportunity to progress your career with IHG®. Most importantly, we'll give you the room to belong.

At IHG Hotels & Resorts, we are proud to be an equal opportunity employer. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to an individual's, race, colour, ethnicity, national origin, religion, sex, sexual orientation, gender identity or expression, age, disability, marital or familial status, veteran status or any other characteristic protected by law.

IHG is committed to promoting a culture of inclusion where everyone feels safe, respected and valued. We seek talent from all backgrounds to join our teams, and encourage our colleagues to bring their authentic and best selves to work.

Tentang Perusahaan

Ihg, L.c.

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?

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