Export Customer Service

PT Kirim Kirim Internasional; Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growing Freight Forwarding company in Indonesia seeks a detail-oriented customer service professional with a bachelor's degree in logistics or transportation. Ideal candidates will have at least two years of experience in freight forwarding and a strong understanding of customs regulations. Fluency in English and a willingness to work long hours are essential for this role. Join us to contribute to the logistics industry in Indonesia.

Qualifications

• At least 2 years of experience as CS/Document Sea or Air Freight Export in a Freight Forwarding company.
• Well knowledge of sea or air freight export processes and custom regulations in Indonesia.
• Able to work under minimum supervision and willing to work long hours.

Skills

Fluency in English

Attention to detail

Trustworthiness

Basic computing applications

Education

Bachelor's Degree in Logistic/Transportation or equivalent

Job description

Qualifications

• Candidate must possess at least Bachelor's Degree in Logistic/Transportation or equivalent
• At least had 2 Year(s) of working experience as CS/Document Sea or Air Freight Export in Freight Forwarding company is preferred
• Well knowledge of Sea or Air Freight Export process, well understand custom regulation in Indonesia, incoterm, HS Code, and custom clearance processes
• Trustable, honest, able to work under minimum supervision, and willing to work long hours to accomplish tasks
• Attention to detail is a must
• Fluent in English written and verbally and able to operate basic computing applications

Interview Questions

• Which of the following types of qualifications do you have?
• Do you have freight forwarding experience?
• How many years' experience do you have as a Customer Service Role?
• How many years' experience do you have as a Freight Forwarding Role?
• How would you rate your English language skills?

About PT Kirim Kirim Internasional

PT Kirim Kirim Internasional is a Freight Forwarding company focuses on export / import / domestic B2B Shipements via Sea / Air / Land transportation. We are an Indonesian based company, established in 2017 and currently on a growing stage. Begin your career in PT Kirim Kirim Internasional to help the logistic industry in Indonesia.